Executive Director, Customer Facing Finance

Job Overview:

The Executive Director, Finance Customer Facing is a senior finance leader at Fortrea, responsible for leading financial insight, partnership, and execution across customer facing finance activities. This role ensures strong financial stewardship across project economics, customer interactions, revenue recognition, and order to cash processes while elevating the strategic impact of finance in customer decision making.

This role is designed to shift finance from reactive reporting to proactive, value-focused partnership with project management and customer-facing teams. The Executive Director brings strong executive presence, commercial orientation and judgment, enabling improved project profitability, customer outcomes, and enterprise financial performance.

Summary of Responsibilities:

Customer Facing Financial Leadership

* Lead financial oversight and insight generation across customer-facing finance activities, including project profitability and customer negotiations and economics.
* Serve as the senior finance partner to full-service project delivery leadership, supporting informed resourcing, contracting, and delivery decisions.
* Ensure consistent application of financial standards across customer interactions and project level decision making.

Project Financial Analysis and Profitability

* Oversee ongoing project profitability analysis to drive transparency and timely insight into project performance.
* Partner with full-service project delivery teams to identify margin and execution risks, performance improvement opportunities, and corrective actions.
* Strengthen finance involvement throughout the project lifecycle, from point of winning a project opportunity through execution and close.

Revenue Recognition and Order to Cash Oversight

* Provide finance leadership for revenue recognition across the organization, in alignment with enterprise policies, applicable accounting standards and regulatory requirements.
* Oversee billing, collections, and order to cash activities, ensuring accuracy, timeliness, and customer-focused execution by leveraging customer touchpoints across the organization.
* Act as the primary finance interface with external supporting partners for transactional order to cash processes and optimization initiatives.

Project Financial Analysis (PFA) Organization Leadership and Upskilling

* Lead the PFA organization, ensuring strong alignment between customer needs, project delivery, and financial outcomes.
* Leverage and embed PFA capability building and upskilling, including financial acumen for project management, to enhance analytical rigor, customer partnership, and executive storytelling.