Temporary Meetings & Events Server, The Statler Hotel

In this role, you'll help create a welcoming, positive environment for guests and coworkers by being friendly, respectful, and easy to work with. We value teamwork, inclusivity, and making sure everyone feels comfortable and supported.

Your main job will be serving food and drinks at events while providing great customer service. You'll also help set up and clean up event spaces, handle payments, and keep service areas stocked and organized. You may also work alongside student staff, helping them learn and build confidence in a hospitality setting.

Shifts will vary depending on events and may include evenings, weekends, and holidays.

Please note: Prior to starting any job on campus you will need to fill out an I-9 form (you only need to do this once during your time at Cornell). To speed up your hiring process you should begin collecting original documents to show your identity and work eligibility. Information about the appropriate documents can be found here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Duties and responsibilities

• Responsible for all elements of on-site events associated with setup, service, and breakdown.
• Ensure all events are executed correctly and all contractual obligations indicated on the event order are met.
• Communicate with the culinary team to ensure safe and elegant food service.
• Maintain buffets and food displays to departmental standards.
• Provide safe, responsible alcohol practices for both tableside and bar-style service.
• Respond to guest requests and concerns.
• Create a welcoming environment for event guests.
• Report incidents, concerns, and noteworthy occurrences at events to management team.
• Prepare event materials such as silverware, glassware, linens, heating elements and decorations.
• Serve guests at buffets, receptions, and plated events.
• Assist with guest audiovisual needs.

Knowledge/Experience required

• Must also be able to work in a fast-paced, collaborative environment with their coworkers as well as the guests they are serving.
• Must be able to commit the time needed for each event while standing on their feet for long periods of time.
• Desire to learn and master the fundamentals of the job.

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