New

Benefits Manager

Loyola University Chicago

Apr 21, 2026

Position Details

Job Title	MANAGER BENEFITS
Position Number	8101786
Work Modality	Fully In-Person
Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the WorkDay ERP?	NO
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Chicago-Water Tower Campus
Department Name	HUMAN RESOURCES
Location Code	HUMAN RESOURCES: SYS & PROCESS (04600G)
Is this split and/or fully grant funded?	No
Duties and Responsibilities	The Benefits Manager oversees the day-to-day administration of the university's employee benefits programs, ensuring the accurate, timely, compliant, and serviceoriented delivery of benefits services. This role manages benefit enrollment, eligibility, vendor coordination, and issue resolution across faculty, staff, and retiree populations. The Benefits Manager serves as a subject matter expert for benefits operations and champions a culture of service excellence, leading efforts to enhance employee understanding, system efficiency, regulatory compliance, and the overall employee experience. Essential Duties and Responsibilities Administers university benefit programs, including but not limited to health and welfare plans, retirement plans, leave programs, tuition benefits, and wellness initiatives, with a focus on consistent, high-quality service delivery. Oversees benefits eligibility, enrollment, life event changes, and terminations for faculty, staff, and retirees; ensures responsive, accurate, and employee-centered support. Manages and maintains accurate benefits data within the HRIS, including eligibility rules, plan configurations, vendor interfaces, reporting, and audits to support reliable service outcomes. Leads annual open enrollment planning and execution, including timeline development, system testing, employee communications, and vendor coordination, ensuring a clear, accessible, and positive employee experience. Serves as the primary liaison with benefits vendors, brokers, consultants, and third-party administrators; monitors service delivery, resolves escalated issues, and supports contract management with an emphasis on service quality and accountability. Develops and delivers clear, timely, and empathetic employee communications related to benefits programs, changes, and compliance requirements. Ensures compliance with federal, state, and local regulations affecting employee benefits (e.g., ACA, ERISA, COBRA, HIPAA). Supervises, trains, and mentors benefits staff; sets priorities and models service excellence, ensuring consistent, professional, and respectful interactions with all constituents. Analyzes benefits utilization and cost data; prepares reports and dashboards to support decision-making, planning, and continuous service improvement. Collaborates with HR, Payroll, Finance, and other campus partners to ensure accurate benefit processing, aligned policies, and a seamless end-to-end service experience. Participates in benefits-related audits and supports reporting and documentation requirements. Performs related duties and special projects as required.
Minimum Education and/or Work Experience	Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field 5-7 years of progressive experience in employee benefits administration 3+ years in a senior analyst, manager, or lead role overseeing benefits programs.
Qualifications	Competencies & Qualifications: Self-Development: Able to seek new ways to grow and be challenged. Must be a self-start with strong organizational skills. Communicates Effectively: Strong communication & relationship management skills. Decision Quality: Able to make good and timely decisions. Manages Ambiguity: Able to operate effectively even when the way forward is not clear. Ensures Accountability: Able to hold self and others accountable to meet commitments. Collaborates: Able to build partnerships and work collaboratively to meet shared objectives. Has experience with FMLA/STD/LTD administration. Knowledge of ERISA. Must be detail oriented. Ability to maintain confidentiality.
Certificates/Credentials/Licenses	Optional and not required: PHR/SPHR CEBS
Computer Skills	Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications. Familiarity with HRIS systems, Lawson preferred.
Supervisory Responsibilities	Yes
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	None
Working Conditions	None
Open Date	04/21/2026
Close Date
Position Maximum Salary or Hourly Rate	$100,000/ann
Position Minimum Salary or Hourly Rate	$90,000/ann
Special Instructions to Applicants	As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at www.luc.edu/mission/. For information about the university's focus on transformative education, they should consult our website at www.luc.edu/transformativeed.
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/35064