Solutions Engineering Leader - Amazon

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

NOTE: Candidates must be located in or willing to relocate to the Seattle, WA metro area to be considered for this opening.

Amazon is a global technology powerhouse, renowned for its relentless innovation and customer-centric approach. Founded as an online bookstore, Amazon has evolved into the world's leading Hyperscaler, dominating cloud infrastructure (AWS), artificial intelligence (AI), enterprise IT services, logistics and fulfillment technology, e-commerce, Low Earth Orbit (LEO) satellite internet, and digital media - powering innovations across virtually every industry. The company's expansive operations include a vast network of fulfillment centers, corporate offices, and technology hubs that serve millions of customers worldwide. Amazon's mission is to serve customers better and faster than any company on Earth. This mission drives Amazon's commitment to offering the widest selection of products and services at competitive prices, backed by exceptional customer service and cutting-edge technology.

Amazon's expansive infrastructure represents a vast, interconnected network that underpins the operations of one of the world's most innovative and fast-paced companies. This infrastructure spans thousands of facilities - offices, data centers, and research labs across the globe - all connected by cutting-edge technology designed to enable seamless communication, collaboration, and productivity. The sheer scale and sophistication of this infrastructure demand robust, scalable, and highly reliable solutions that can keep pace with the company's relentless drive for excellence and innovation.

• You will have direct responsibility for technical excellence and revenue growth across mission-critical franchises - Corporate IT, Amazon Leo, AWS DC Internal, Direct Connect, and Outpost.

• You will provide technical direction and business guidance to the Amazon Account team while leading a team of best-in-class Solutions Engineers.

• You will develop and execute a comprehensive account strategy plan in partnership with the Client Executive (CE) and Account Managers, leveraging market trends, emerging technologies, and SE feedback to create a technical resource plan that prioritizes opportunities and aligns with Amazon's strategic objectives.

• You will actively develop and maintain the engineering team strategy, continually seeking creative methods for improving team performance and translating Amazon's complex infrastructure challenges into compelling Cisco solutions.

• You will drive innovative programs and lead day-to-day activities that help meet operational revenue goals and deliver measurable results.

• Team and Technical Leadership - Lead and mentor a team of dedicated Solutions Engineers, fostering a culture of collaboration, innovation, and accountability. Share a compelling vision, provide clarity of purpose, and actively remove obstacles to success. Actively advocate for your team's needs, growth opportunities, and career development.

• Technical Strategy - Develop a deep understanding of Amazon's current and future architecture across the different franchises. Co-create, co-develop, and co-innovate with Amazon on strategic engineering initiatives that enhance efficiency, scalability, and operational excellence. Identify opportunities for visibility, automation, and advanced technologies that drive competitive advantage and operational transformation.

• Cross-Functional Collaboration - Build and maintain strong partnerships across Amazon (Engineering Leadership, Principal Architects, key decision makers) and Cisco (BU executives, engineering and technical specialists). Translate Amazon's complex business requirements into compelling technical solutions. Serve as a trusted advisor who understands Amazon's business model and can articulate clear ROI pathways.

• Continuous Improvement, Change Leadership - Lead continuous improvement initiatives to optimize existing processes and methodologies. Be a change agent who stays ahead of industry trends and technical advancements. Offer solutions, not problems. Take calculated risks, learn from failures, and foster a culture of experimentation and excellence.

• Raise the Bar, Lead by Example - Set and communicate high performance standards that elevate team capabilities and drive organizational excellence. Foster a culture of curiosity, ownership, customer obsession, results oriented and earning trust by listening, speaking candidly, and treating everyone with respect. Maintain a safe, healthy, and inclusive environment where diverse perspectives are valued.

You will partner with the best-in-class Technical Sales and Solutions Engineering organization supporting one of the world's largest Hyperscalers | Cloud Providers! Your collaborators will include the Amazon Client Director, Client Execs, Technical Account Managers, Solutions Engineering Leaders, Solutions Engineers, Principal Engineers, Specialists, Services Sellers, BU teams (Leadership, Product, Engineering), Customer Experience (CX) Delivery teams, Partners and other Hyperscaler, Webscale and Neocloud colleagues - to name a few! This is a highly collaborative environment where your ability to influence with or without direct authority will be essential.

You are an aspiring or seasoned leader who excels at building collaborative relationships rooted in trust and mutual commitment. You develop relationships at multiple levels within complex organizations and understand how to translate business requirements into architectural solutions that deliver measurable ROI. You have a sophisticated understanding of industry trends, hyperscaler infrastructure requirements, and emerging technologies. You can articulate nuanced trade-offs between Cisco and competitor solutions.

You thrive in fast-paced, innovation-driven environments and are passionate about operational excellence. You are comfortable with ambiguity, adaptable to changing priorities, and energized by the challenge of leading teams through complex transformation initiatives. You combine technical depth with business acumen and have the executive presence to influence executive conversations, internally at Cisco and with Amazon. You are genuinely aligned with Amazon's Leadership Principles and demonstrate them consistently through your actions and decisions.

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent professional experience)

• 7-10 years of related presales experience with proven experience in engineering leadership roles

• Strong technical background in two or more of the following: Enterprise Networking, Security, Wireless, SDWAN, Network Automation, AWS Cloud Infrastructure, or related technologies

• Proven success in building and scaling high-performing teams

• Demonstrated ability to lead cross-functional teams, get results, and manage complex engineering projects

• Experience selling to or supporting large-scale Enterprise, Hyperscaler, Webscale, Cloud or Service Provider environments

• Commitment to continuous learning and staying abreast of industry trends and standard methodologies

• Demonstrated alignment with Amazon | AWS Leadership Principles

• Excellent communication, interpersonal, and problem-solving skills

• Advanced degree in Engineering (MS), Business (MBA), or related field a plus

If this resonates, then we want to hear from you - apply today and let's connect!

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.