Partner Marketing Specialist

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Partner Marketing Specialist, Americas

Summary

The Genesys Americas Integrated Marketing team is seeking a motivated and detail-oriented Partner Marketing Specialist to support the execution of partner marketing programs that drive awareness, demand, and pipeline across our partner ecosystem.

This role is ideal for an early-career marketer who is eager to learn partner marketing, contribute to integrated go-to-market programs, and work cross-functionally with Partner Sales, Field Marketing, and Global teams. You will play a key role in supporting co-marketing initiatives, managing program logistics, and ensuring smooth execution of partner campaigns.

The Partner Marketing Specialist will work closely with senior partner marketing leaders, helping bring strategy to life through strong execution, organization, and collaboration.

Key Responsibilities

• Assist in the execution of integrated partner marketing programs that drive awareness, demand, and pipeline across partner segments (VARs, TSDs, BPOs, STPs, GSIs).

• Support joint marketing initiatives with partners, including webinars, events, digital campaigns, email nurtures, and content programs, ensuring timelines and deliverables are met.

• Work closely with Partner Sales, Field Marketing, Product Marketing, and Global teams to support aligned partner go-to-market execution.

• Maintain partner marketing calendars, processes, and documentation to enable scalable execution across the partner ecosystem.

• Assist in coordinating partner marketing assets and materials, working with internal teams to ensure partners have the tools needed to execute campaigns.

• Support tracking of partner marketing performance, including campaign metrics, partner engagement, and pipeline contribution, and assist with reporting and analysis.

• Support communications with partners and internal stakeholders to ensure clear alignment, timely follow-up, and smooth execution of partner marketing initiatives.

Knowledge, Skills, and Experience

• 1-3 years of B2B marketing experience; partner marketing or channel marketing experience is a plus.

• Interest in or exposure to technology or software marketing environments preferred.

• Strong organizational skills and attention to detail, with the ability to manage multiple projects at once.

• Ability to execute marketing programs across multiple channels with guidance and direction.

• Collaborative mindset with strong communication and interpersonal skills.

• Data-oriented approach with interest in marketing metrics and performance tracking.

• Comfortable working in a fast-paced, team-oriented environment.

• Familiarity with Salesforce, Asana, and/or other MarTech tools is a plus.

• Bachelor's degree required.

• Up to 20% travel may be required.

Why You'll Love This Role

This role offers a strong foundation in partner marketing at scale within a leading enterprise technology company. You'll gain hands-on experience working with a diverse partner ecosystem, contribute to high-impact go-to-market initiatives, and learn from experienced marketing and sales leaders-setting you up for long-term growth within marketing at Genesys.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visitwww.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.