Key Account Manager

Key Account Manager

Foamular Business | Owens Corning

Location: Remote - must live near a major airport
Travel: Up to 60%

About the Role

Owens Corning is seeking a Key Account Manager (KAM) to lead strategic customer relationships within our Foamular insulation business. In this highly visible role, you'll own the commercial performance of a portfolio of key accounts-driving revenue growth, margin expansion, and longterm partnerships.

You'll act as a trusted advisor to customers while collaborating crossfunctionally with Sales, Marketing, Pricing, Supply Chain, Operations, and Finance to deliver value and execute growth strategies. This role is ideal for a consultative B2B sales leader who thrives in complex environments, enjoys problem solving, and is motivated by owning results.

What You'll Do

Drive Growth Through Strategic Account Leadership

• Own and grow relationships with strategic accounts, serving as the primary commercial contact.
• Develop, execute, and refresh account plans focused on growth, retention, share expansion, and product mix.
• Understand customer business models, channels, and decision processes to uncover growth opportunities and manage channel dynamics.
• Lead pricing actions, contract execution, promotions, and supply/service coordination to deliver on customer commitments.

Deliver Consultative, ValueBased Selling

• Execute disciplined pipeline management using insightled, consultative selling.
• Identify customer needs, quantify value, and align Owens Corning solutions to customer priorities.
• Bring market insights, competitive intelligence, and datadriven recommendations to improve mutual performance.
• Identify new key accounts, product conversions, and expansion opportunities aligned with Owens Corning's strategic priorities.

Execute Strategy & Deliver Results

• Build and communicate annual forecasts and account plans aligned to volume, mix, pricing, and financial goals.
• Use data and analytics (shipments, POS where available, profitability, forecasts, service metrics) to anticipate risks and drive performance.
• Partner closely with Pricing to ensure profitable growth through effective price/mix management and negotiations.
• Support multiyear strategic planning with customers where appropriate.

Lead Through Influence

• Build seniorlevel customer relationships and establish strong operating rhythms (QBRs, joint business planning).
• Act as the voice of the customer internally, aligning crossfunctional teams to deliver commitments.
• Influence outcomes in a matrix organization through strong communication, credibility, and followthrough.
• Support customer training, trials, and implementations by coordinating internal expertise and resources.

What You Bring

Required Qualifications

• Bachelor's degree in business or a related field, or equivalent experience
• At least 5 years of experience in B2B sales and/or key account management
• Ability to travel up to 60%
• Strong proficiency with Microsoft Office tools (Excel, Word, PowerPoint) and sales technology

Preferred Experience

• Experience in building materials, construction products, or related industries
• Understanding of building science or technical product applications
• Proven success in creating and executing account plans and joint business plans
• Experience launching and selling new products or solutions
• Demonstrated ability to negotiate pricing and manage agreements through execution
• Experience working crossfunctionally in a matrixed organization
• Track record of profitable growth through forecasting, prioritization, and databased decision making

Skills & Capabilities

• Strong customer relationship and stakeholder management skills
• Excellent communication, presentation, and negotiation abilities
• High level of business and financial acumen (pricing, profitability, costtoserve)
• Selfstarter with strong organization, prioritization, and followthrough
• Comfortable managing complexity, change, and competing priorities
• Resultsdriven with high energy and ownership mindset
• Demonstrates integrity and the highest ethical standards