Sr. Manager, Campus Operations Manager

We are seeking an experienced Campus Operations Manager to oversee the daily operations of the campus, ensuring efficient facility management, staff performance, and compliance with regulatory requirements. This role will partner with senior leadership to drive operational excellence and support strategic initiatives.

• Lead and oversee all daily campus operations, ensuring facilities, classrooms, offices, and shared spaces are safe, functional, and well-maintained
• Manage campus services including facilities management, security, maintenance, front office/administrative operations, and vendor-supported services
• Act as the senior on-site operational leader, resolving issues quickly and ensuring uninterrupted campus operations
• Establish operational standards, workflows, and service-level expectations across campus functions

Staff Leadership & Workforce Management

• Recruit, onboard, train, schedule, and manage campus staff, instructors, and operational support teams
• Set clear performance expectations, conduct evaluations, provide coaching, and address performance issues
• Build a collaborative, accountable, and service-oriented campus culture
• Ensure appropriate staffing levels to support programs, events, and peak operational needs

Budget, Financial & Resource Management

• Develop, manage, and track campus operational budgets, including facilities, staffing, purchasing, and services
• Oversee cost control, purchasing, invoicing, and expense management
• Support cost recovery efforts and ensure responsible use of campus resources
• Partner with finance and leadership to forecast operational needs and support financial sustainability

Strategic Planning & Continuous Improvement

• Partner with senior leadership to define campus goals, operational priorities, and long-term plans
• Translate organizational strategy into campus-level execution
• Identify opportunities for process improvement, operational efficiency, and service enhancements
• Lead or support campus initiatives, expansions, renovations, or operational changes

Compliance, Safety & Risk Management

• Ensure full compliance with local, state, and organizational regulations, including safety, licensing, insurance, and facility requirements
• Oversee campus safety programs, emergency preparedness, and incident response
• Maintain documentation, audits, and reporting related to compliance and risk management
• Serve as the primary campus contact for inspections, audits, and regulatory reviews

Vendor & Contract Management

• Manage third-party vendors and service providers, including facilities, maintenance, security, and other campus services
• Negotiate contracts, monitor performance, and ensure service-level agreements are met
• Ensure vendors comply with campus policies, safety standards, and insurance requirements

• Bachelor's degree in Business Administration, Education, Facilities Management, or a related field or equivalent professional experience
• 5+ years of experience in campus operations, facilities management, operations leadership, or similar roles
• Demonstrated experience leading teams and drive performance
• Proven experience managing budgets, purchasing, and operational expenses
• Strong operational judgment with the ability to manage multiple priorities simultaneously

• Experience in an educational environment, corporate campus, training center, or multi-site operation
• Strong working knowledge of safety regulations, licensing, insurance, and compliance requirements
• Experience with vendor management and contract negotiation
• Background in operational planning, change management, and process improvement
• Comfortable working cross-functionally with leadership, finance, HR, and external partners