Emergency Engagement Specialist, ESRD

Alliant Health Solutions, a "Best Place to Work" and "Healthiest Employer", seeks Emergency/Engagement Specialist (ESRD) to support educational programs, quality improvement activities, community outreach, and disaster preparedness and response activities that encourage patient and family-centered care and engagement and to improve care for ESRD patients across all Networks. Under the direction of the Executive Director and in collaboration with other departments, the Emergency/Engagement Specialist coordinates all Alliant ESRD Network outreach through the provision of technical assistance, education, and training to ESRD professionals, patients and their family members; leads in disaster preparedness activities within the renal community; and is the primary liaison to the Patient Advisory Committee(s) (PAC) and Facility Patient Representatives (FPR).

ESSENTIAL JOB FUNCTIONS:

Contract Management

• Develop and monitor programs with measurement and feedback components as required
• Submit contract requirements timely
• Lead in the coordination of Disaster Preparedness and Management
• Act as liaison with the ESRD patients, families and provider community of the Network and with the various ESRD organizations
• Provide technical assistance for patient engagement activities as specified in the Statement of Work

Program Management

• Assess needs, assets, and capacity for health education in the ESRD community
• Design data collection activities, surveys, and evaluate outcomes to improve program efficiency and effectiveness
• * Plan & implement health education & outreach for both patients, families and professionals Serve as the Disaster Preparedness liaison to:
  • Emergency Coalitions, State Department of Health Services, Centers for Medicare and Medicaid Service (CMS) and the ESRD Kidney Health Analytics & Responsive Emergency Support (KHARES) contractor.
  • Support drills and preparedness activities including disaster community and dialysis facilities.
  • Manage EQRS reporting and compliance activities

Patient services

• Serve as primary liaison and staff to the Patient Advisory Committee, including member recruitment , Coordinate the activities of the facility patient representatives
• Assist with patient grievances and facility concerns as needed
• Other duties as assigned

OTHER JOB FUNCTIONS:

• Works in close collaboration with other team members to support the development of new projects and continuous improvement of the overall work process within the team.
• Promotes core values of teamwork, professionalism, effective communication skills and positive behavior.
• Maintains security and confidentiality of all information in accordance with HIPAA laws, URAC regulations, and company policies.
• Demonstrates compliance with the corporate and departmental policies as evidenced by attendance, punctuality, and dress.
• Performs other tasks and duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge, skill and ability to work independently and collaborate with team and community
• Knowledge, skill and ability to communicate in verbal and written formats, including the ability to present information, facilitate meetings and other public speaking needs
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams, and Internet
• Knowledge in the science of public health education, measurement and use of data
• Knowledge of electronic and print outreach tools and methodologies
• Ability to read, write, and speak English
• Ability to travel by driving or flying to Company locations, customer events or meetings or other locations as needed.

EDUCATION, EXPERIENCE, AND TRAINING:

Required:

• Bachelor's degree required, health, marketing and/ or communications
• Healthcare experience
• Experience working with federal and state regulatory agencies, professional and community groups

Preferred:

• Knowledge of Medicare, dialysis/ESRD
• Previous experience in Disaster management

Alliant knows people thrive when they feel supported, so we offer flexibility, work/life balance and great benefits including medical, dental life, disability, paid-time off, retirement with match and contribution, disability, employee assistance program, parental life, and more. If interested, click the apply icon above to apply.

Alliant Health Group ("the Company) is an Equal Opportunity Employer and Drug Free Workplace. In compliance with the Americans' with Disability Act (ADA) and Amendments Act (ADAAA), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternative method for you to apply. Please contact 678-527-3000.