Leasing Consultant

LOCATION
The Ellory - Minneapolis, MN (175 Units)

HOURS

38-40 hours/week.

We are still expanding office hours as needed to accommodate lease-up traffic. Flexibility required within the below schedule.

Tuesday - Friday 8:30am - 7pm

Saturday 9am - 5pm

Scheduled dates and hours subject to change at employer discretion

PAY, BENEFITS, AND PERKS

Hiring Pay Range: $22.00 - 28.00/hour + Commission

• Competitive benefit package, including HSA employer contribution, starting 1^stof the month after hire
• Eligible for Leasing Commissions and Renewal Bonuses
• 401(k) Plan with employer match
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability
• Employee Assistance Program (EAP)
• Educational Assistance options
• 20% Rent discount
• Life Time Fitness Membership discount

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).

SUMMARY

As a Leasing Consultant at The Ellory, you'll be the driving force behind occupancy and revenue. This role goes beyond leasing apartments; it's about selling a lifestyle, creating meaningful connections, and delivering an experience that makes residents proud to call this place home. Through proactive sales strategies, exceptional customer service, and relationship-building, you'll convert prospects into residents and help cultivate a thriving community, all while exemplifying our core values of Relationships, Development, Quality, and Responsibility.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL JOB DUTIES

Sales & Revenue Generation

• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs
• Stay engaged with prospects through consistent follow-up and proactive communication
• Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each prospect
• Keep CRM records accurate and up to date for all prospect interactions
• Monitor lead activity, conversion metrics, and pipeline health
• Stay informed on local competition through ongoing market research

Leasing & Resident Experience

• Guide prospects through the leasing process with confidence and care, making it simple and memorable
• Deliver a concierge-level experience by anticipating needs, offering personalized solutions, and building lasting relationships
• Effectively address objections and convert challenges into leasing opportunities
• Follow up with current residents on lease renewals and foster community connection
• Support marketing programs and social media presence to attract and retain residents
• Help create engaging experiences for residents and prospects through community events and outreach initiatives

Leasing Operations

• Qualify applicants and manage all lease documentation, move-in procedures, and move-out inspections
• Walk the property daily, including available apartment homes and key prospect paths, to maintain cleanliness, curb appeal, and community standards while performing light touch-ups 'sparkes' to ensure apartment homes remain rent-ready
• Attend required trainings, meetings, and company events
• Other duties as assigned by Property Manager

Adaptability & Growth

• Leverage coaching and feedback to continuously enhance performance, strengthen skills, and improve outcomes
• Adjust your sales approach based on market conditions, prospect needs, and leadership guidance
• Maintain integrity, accountability, and a polished presence that reflects The Ellory brand in every interaction

QUALIFICATIONS

Education and Experience:

• High school diploma or GED required; College degree preferred
• 1 year of luxury multi-family leasing experience or minimum 2 years of sales-oriented customer facing experience with a track record of meeting or exceeding goals
• Previous leasing up experience preferred

Skills and Abilities:

• Fluent in English with strong written and verbal communication skills
• Consistently represents the community with a professional, polished, and approachable presence
• Motivated by targets, results, and earning potential; comfortable being held to goals
• Confident and engaging, with exceptional interpersonal skills and a natural ability to build rapport
• Coachable and resilient, with a positive attitude and a willingness to grow
• Organizational and time management skills
• Basic computer literacy (email, web applications)
• Real Estate Licenses must not be active while working in this role
• Ability to travel for required trainings, meetings and company events

Physical Demands:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.

Personal Protective Equipment: None

Work Environment: Office working conditions, on property