Tank Administrator

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We are looking for a detail-oriented and organized Tank Administrator to support our operations team in Houston, TX. In this role, you'll be responsible for coordinating tank and service orders, providing exceptional customer service, and ensuring accurate administrative support in a fast-paced environment.

What You'll Do

• Process billing and invoices for tank and service orders.
• Create and manage work orders in SAP.
• Update Salesforce with the status of tank and service orders.
• Assist sales representatives and customers with order status and estimated delivery/service timelines.
• Manage and respond to a shared email inbox.
• Track driver and technician productivity using Salesforce and Excel.
• Communicate with customers, drivers, supervisors, and internal teams regarding scheduling, service requests, and equipment needs.
• Support daily operations by coordinating information between departments.
• Perform data entry and handle a high volume of incoming phone calls.
• Provide outstanding customer service by answering questions related to products, services, warranties, pricing, tank rig-outs, and more.
• Complete additional administrative projects and responsibilities as assigned.

Qualifications

Required

• At least 1 year of administrative experience in an office environment.
• Excellent customer service and telephone communication skills.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Strong typing and data entry skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask, prioritize, and solve problems effectively.
• Good mathematical skills.
• Ability to work successfully in a fast-paced, team-oriented environment.
• Must reside within a reasonable commuting distance of our Houston, TX location.

Preferred

• Billing or invoicing experience.
• Experience in the transportation or logistics industry.
• SAP experience.
• Salesforce experience.

Why Join Us?

• Competitive pay
• Comprehensive benefits package: medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Team-focused, customer-driven environment
• Opportunities to grow and develop your skills
• Supportive leadership and training

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Equal Opportunity Employer/Disability/Veterans

RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.