Sr. Director of Product - AI

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role:

This is a strategic product leadership role designed to serve as the connective tissue across a portfolio of AI-powered products and platform capabilities. Rather than owning a single product roadmap, this leader operates as a portfolio-level orchestrator - ensuring that products built across operating units work together as a coherent system. The role spans cross-cutting domains
including AI/ML functionality, identity and access management, security architecture, and platform processes, with an additional lens on pricing coherence and acquisition target evaluation.

Responsibilities:

Portfolio Alignment:
* Identify misalignments across product teams in AI functionality, identity, security, data architecture, and platform APIs
* Facilitate cross-functional product reviews and governance processes to surface and resolve conflicts before they reach
customers
* Maintain a living map of portfolio capabilities, overlaps, gaps, and interdependencies

Cross-Functional Coordination:
* Apply basic program management rigor to keep alignment workstreams and stakeholder commitments on track
* Serve as a trusted advisor to product GMs and business unit leaders on portfolio-level implications of local roadmap
decisions
* Represent product portfolio coherence in executive and board-level planning conversations

Pricing & Monetization Coherence:
* Partner with pricing, finance, and product leadership to flag inconsistencies or risks in cross-portfolio packaging and pricing
* Advocate for portfolio-level pricing logic without owning pricing decisions directly

M&A Due Diligence & Gap Analysis:
* Conduct structured capability gap assessments against market and competitive benchmarks
* Identify and prioritize acquisition or partnership targets that could address strategic gaps
* Support corporate development with product-side due diligence on inbound and outbound targets

Required Qualifications:

* 8-12 years of experience in product management, product strategy, or a closely related function
* Background at a major cloud platform (AWS, Azure, GCP, Salesforce, ServiceNow, or equivalent) strongly preferred - deep
familiarity with how platform ecosystems are architected and governed
* Demonstrated experience working across product lines or in a horizontal/platform PM capacity
* Fluency in identity, security, and AI/ML product domains - engineering depth not required, but technical literacy is essential
* Proven ability to influence without authority - succeeds by building trust and making alignment obvious, not by controlling
resources
* Strong written and verbal communication; comfortable operating in executive settings

Preferred Qualifications:
* Experience supporting or leading M&A; due diligence from the product side is a strong plus

LI-Y*

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.