New

Managed Care Assistant

Mass General Brigham (Enterprise Services)
$19.81 - $28.30
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
May 21, 2026
Responsible for providing administrative support to Home Care. This position primarily focuses on insurance verification, authorizations, and reimbursement processes to ensure timely and accurate payments for healthcare services. Essential Functions -Verify insurance coverage and eligibility for patients prior to scheduled procedures or admissions. -Obtain and document necessary authorizations for services, including pre-certification, prior authorization and re-authorization from insurance companies. -Assist patients in understanding their insurance benefits and coverage limitations. -Liaise with healthcare providers, insurance companies, and patients to resolve any insurance-related issues or denials. -Maintain accurate and up-to-date records of insurance verifications, authorizations, and reimbursement documentation. -Collaborate with the billing department to ensure proper coding and billing practices for reimbursement. -Assist patients in understanding their financial responsibilities, including co-pays, deductibles, and out-of-pocket expenses. Education High School Diploma or equivalent required Associate's Degree Health Administration preferred Experience 1+ years of experience working in a hospital or healthcare setting preferred Knowledge, Skills and Abilities Knowledge of insurance verification, authorizations, and reimbursement processes. Familiarity with medical terminology and coding systems (e.g., CPT, ICD-10) is desirable. Proficient in using computer software applications, including electronic health record systems and insurance verification platforms. Excellent organizational skills with attention to detail and accuracy. Strong interpersonal and communication skills to effectively interact with patients, insurance providers, and healthcare professionals. Ability to work independently and collaboratively in a fast-paced environment. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.