Training Program Mgr

Consumers Energy
parental leave, paid time off, paid holidays, 401(k)
United States, Michigan, Jackson
May 22, 2026
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities The Training Program Manager will be responsible for the oversight of projects supporting the function of training Learning & Development programs across the company including managing of special projects, collection of information for components that need to be built into training programs, partnering with key stakeholders in developing program specific materials as well as partnering with outside stakeholders. The Training Program Manager will use project management tools to guide projects from start to closeout, as well as helping hold responsible partners to deadlines to ensure success. Essential Duties and Responsibilities Manage and prioritize multiple complex and cross-functional projects to support training and education programs across the company while staying within budget and meeting deadlines. (Standards Work adoption, Software adoption projects, etc.) Support a lean mindset throughout the organization by using Lean methodology and principles. This includes finding and solving problems and contributing to customer affordability and our company's financial performance by seeking out efficient and effective department processes. Execute accurate document management. Analyze and transform data into actionable metrics for making informed decisions. Collaborate with internal customers, internal stakeholders, and external customers to identify learning needs, align training programs with business objectives, and ensure buy-in and support for learning initiatives. Act as a liaison to communicate information between key stakeholders and L&D. Participate in professional development activities to stay updated with the latest educational practices, technology and trends to enhance the learning experiences. Partner with other L&D coworkers for coaching and learning opportunities to improve cross-functional abilities within L&D. Other duties as assigned or may be necessary Knowledge/Skills/Abilities Excellent communication and interpersonal skills to effectively interact with internal customers, internal stakeholders, and external customers. Proficiency in project management methodologies and tools is essential. This includes skills in project planning, scheduling, budgeting, resource allocation, risk management, and quality assurance. Able to adapt to changing circumstances and requirements as project priorities and objectives evolve over time. Knowledge of Lean practices and methods. Strong organizational and time management skills to meet deadlines, manage multiple responsibilities, and multiple projects. Strong documentation skills to maintain project records, track progress, and report on project status and outcomes Proficiency in LMS software, SharePoint, Microsoft Office tools. Collaboration and influencing skills Education / Experience Bachelor's degree in Business, Education, Engineering, or technical based and 2+ years of experience working with cross functional groups to see projects to closeout. Experience influencing stakeholders to come to a decision. Experience managing a budget. Associate'sdegree in Business, Education, Engineering, or technical based and 4+ years of experience working with cross functional groups to see projects to closeout. Experience influencing stakeholders to come to a decision. Experience managing a budget. High School Diploma and 6+ years of experience working with cross functional groups to see projects to closeout. Experience influencing stakeholders to come to a decision. Experience managing a budget. Preferred Training Evaluation Expertise - Experience applying models such as Kirkpatrick, Phillips ROI, or similar frameworks to measure training effectiveness and drive data-informed improvements. Learning Analytics & Impact Measurement - Ability to design evaluation strategies, analyze learning data, and translate insights into actionable recommendations that improve performance outcomes. Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service. What we offer: Competitive compensation packages Medical, Dental and Vision 401k with company match Paid parental leave Up to 13 paid Holidays Paid time off Educational Assistance Program Diversity, Equity & Inclusion: We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership. All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.