Deposit Operations Quality Control Specialist

General Purpose

The Deposit Operations Quality Control Specialist is a senior-level position that provides oversight of operational internal controls in the department, provides recommendations for process and procedure changes in accordance with bank policy and regulatory changes, ensures compliance with IRS regulations.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develops processes and procedures to ensure regulatory compliance and recommends corrective measures.
• Coordinates major projects and works with the project management office to implement department processes for new and existing bank products.
• Updates processes, procedures and guidelines as needed.
• Oversees the escheatment reporting processes and ensures accurate completion before forms are reported to the State.
• Performs advanced Xperience/Silverlake functions.
• Oversight of quality control for all functions in the Deposit Operations department.
• Regular communication with management on all projects, processes and issues as needed.
• Collaborates with other areas in the bank as needed to maintain, communicate and/or improve processes.
• Provide guidance, review and approval for guidelines, trainings, communications, policies, risk assessments and vendor relationships.
• Develops staff through training on tasks and procedures within the Deposit Operations Department.
• Regular and reliable on-site attendance is required as an essential function of this position.

Other Duties/Responsibilities:

• Completes annual training on operations compliance, escheatment reporting, and other training as needed.
• Works with the bank's retail compliance and retail management to understand changes to the bank's processes and procedures.
• Cross training required on all job duties within Deposit Operations. Perform other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

• Strong understanding of Adobe, Microsoft Excel, and Microsoft Word.
• Strong verbal and written communication skills.
• Knowledge of bank regulations.
• Strong detail orientation and multi-tasking skills.
• Strong analytical skills.
• Ability to work independently and in a team environment.
• Ability to communicate information in a clear and concise manner both in writing and verbally, to include writing professional letters and documents that will be read by Bank staff up to and including Alpine Bank's Executive Officers, Examiners and Audit personnel.

Education or Formal Training:

• High School Diploma or General Education Diploma (GED) equivalency required.
• Additional college courses in accounting, finance, or business strongly desired.
• Possession of, or ability to obtain, a valid State of Colorado Driver's License is required.

Experience:

• Working knowledge of bank regulations required.
• 1-year previous supervisory experience strongly desired.

Working Conditions

Working Environment:

This job operates in a professional office environment, that may have a hybrid schedule to include remote work and in office but can change at any time. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Minimal driving may be required for branch visits and in-person meetings.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required; it would require the ability to reach for and lift files, open filing cabinets and bend or stand on a stool as necessary. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay $19.50 to $24.50 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Position anticipated to close May 29, 2026, or until filled.