Warehouse Associate - Farmers Cooperative - Farmville, VA

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Job Title: Warehouse Associate Grade: 421

Reports To: Warehouse Operations Lead Status: Non-exempt

This job description is a summary of essential job functions necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions. Job functions may vary by location.

General Summary

Performs a variety of retail operations functions to ensure sales readiness and customer support. Job functions vary and generally include: receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills.

Essential Job Functions -

Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations.

• Provide prompt and courteous customer support. Assist customers with filling orders, lifting and accessing products, and loading merchandise into vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads.

• Receive merchandise deliveries at facility warehouse according to established procedures. Unload merchandise in various forms including pallets, boxes, bulk, and/or large items utilizing proper equipment (forklift, front-end loader, skid loader, pallet jack, etc.) and manual lifting as appropriate. Count and verify accuracy of delivery by comparing to purchase orders and reviewing shipping documents. Inspect items for damage or defects. Notify supervisor immediately of shipping errors, damage to materials, and product quality issues.

• Safely move merchandise throughout the warehouse utilizing proper equipment, including manual lifting. Perform full pallet put-away, accurately storing merchandise in warehouse racking or other designated locations. Manually stack down mixed pallets, sorting merchandise for warehouse storage or showroom replenishment.

• Perform showroom replenishment. Safely move merchandise to the showroom utilizing proper equipment and/or manual lifting. Stock merchandise ensuring shelves and displays are neatly faced and organized and that items are accessible to customers. Perform recovery according to facility procedures.

• Reconfigure store shelving, build endcaps, and assist with creating merchandise displays

• Fill propane cylinders. Operate all propane-related equipment according to established procedures and safety protocols, and in compliance with training and licensing requirements.

• Assist facility team members in taking physical inventory according to established guidelines.

• Monitor entrances and exits in an effort to promote store security, safety, and to minimize merchandise loss. Request receipt or proof of payment in keeping with facility procedures. Escalate potential security concerns to store leadership.

• Perform regular inspections of forklifts and other industrial equipment according to facility guidelines. Identify and report maintenance needs to supervisor. May assist with maintenance of equipment as needed.

• Perform daily housekeeping duties and general facility maintenance to keep warehouse, showroom, outside lot and display areas neat and safe. Keep aisles and walkways clear of debris. May perform lawn care, snow removal, painting, and a variety of other general maintenance assignments as determined by location needs.
  
  

• Work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to policy and government regulations.

• Perform all other job functions as assigned.

Qualifications

Education: Requires a High School Diploma or General Education Degree (GED)

Experience:

Prefer previous experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and/or skid loader. Customer-focused communication skills, familiarity with agricultural industry, and/or previous Southern States work experience a plus.

In addition to competitive pay, the company offers a comprehensive benefits package designed to support the well-being of our employees. Benefits may include retirement, health and wellness, paid time off, supplemental or incidental coverage, and more.

Benefits eligibility may vary depending on the position. Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.