Property Manager

POSITION: PROPERTY MANAGER

Position Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Property Management is responsible for tenant support and lease management, as well as administrative support for Head of Facilities, processing bills, and monitoring the department's budget.

Key Result Areas:

* Responsible for tenant support to Main Office Complex (MOC) as well as Belmont and Arlington Center. This includes receiving, tracking, and ensuring a resolution on maintenance issues for all tenants. Communicate with tenants regarding payments, alarm tests, building issues, etc.

* Work closely with the Facilities management team in performing a variety of administrative tasks in support of the Bank's property management area, including coordinating tenant support, preparing/sending rent invoices, tracking rent payments, calculating and sending invoices for R.E. taxes, CAM charges, utility bills and insurance. Track and request certificates of insurance, lease expirations and options, etc.

* Serve as primary point of contact for Landlord's locations where Bank is Tenant, this includes Landlord communication, processing payments, monitoring lease expirations, certificates of insurance and updating the rent roll and tickler list.

* Review all Leases, ensure OFAC checks are complete, security deposits received and enter Lease in LeaseQuery system. Continually update LeaseQuery as changes/updates occur.

* Manage WELL Certification for CSB.

* Coordinate and manage catering events for both internal and external stakeholders, ensuring seamless execution that aligns with organizational standards and event objectives

* Responsible for Facilities Budget; includes projecting, assembling, and tracking both Capital and indirect expenses for the Facilities department, 81 Wyman and branches.

* Manage the Bank's energy conservation program database with the Bank's consultant.

* Provide administrative support to SVP Facilities and security department as needed.

* Assist in developing recommendations to continuously improve tenant support efficiency.

* Manage receptionist, and provide support coverage when needed

* Primary backup for receptionist; includes covering front desk for breaks, vacations, and sick days.

* Coordinate and maintain the department vacation schedules.

* Provide excellent customer service to internal and external customers, visitors, and vendors.

* Contribute to effective team management of all Bank problems, issues, and opportunities, as well as establish and maintain effective working relationships with employees and customers.

* Primary point of contact for Fitness and Garden programs and Village 81.

* Review and submit invoices for payment.

* Perform additional duties as required.

Qualifications:

* High school education plus some post-secondary coursework

* 3+ years of direct management experience

* Some experience in building maintenance, property management experience preferred.

* Solid understanding of accounting systems and technically proficient in MS Office and able to quickly learn and support digital platforms.

* Strong customer service and interpersonal skills and excellent communication (both oral and written) skills.

* Able to multitask, prioritize, meet deadlines demonstrate strong organizational and decision-making skills.

* Skilled at handling confidential information

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location: Hybrid/Waltham, MA Salary Range: $70,000 - $90,000

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $70,000 - $90,000. Cambridge Saving Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate's skills, qualifications, and experience. In addition, Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full-time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship: Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. To learn more about how we can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.