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Senior Supervisor, Substation Worker

National Grid
$140,000.00 - $160,000.00 / yr
United States, New York, Liverpool
May 27, 2026
About us

National Grid is hiring a Senior Supervisor, Substation Worker for our NY Electric department to work onsite at our Liverpool, NY location.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The Senior Supervisor, Substation Worker is responsible for the daily supervision and organization of 5-15 assigned field staff in order to effectively, efficiently and safely accomplish job tasks in line with departmental and National Grid requirements. At the higher levels this role will translate functional policy by designing procedures that drive greater efficiencies and performance within their own team and for National Grid. Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.

Key Accountabilities
  • Manage HR aspects of team including matters related to sickness, discipline and poor standards of work in or der to ensure that work is carried out efficiently and effectively.
  • Contribute to the protection of the public and organizational personnel by ensuring all materials, standards and procedures are in line with National Grid safety policies and processes.
  • Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreements.
  • Collate information in order to ensure operational activity is in line with external regulations and ensure more senior team members have accurate and up to date information as required.
  • Execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work is carried out efficiently and in line with relevant policies and processes.
  • Monitor and assess team working practices to ensure they are compliant with regulations relating to their area.
Qualifications

Supervisory/Interpersonal Skills - Experience Required

  • Effective planning, leadership, communication and supervisory skills.
  • Personal development, coaching and mentoring of junior team members.
  • Requires a general educational background with specialized training in basic electricity and electric theory, national application standards and job-related experience -OR- knowledge equivalent to that acquired through completion of a two year technical school plus additional specialized training with 5 years qualifying experience.
  • Technically proficient within subject matter with experience of leading a team involved in transactional operational services.
    Must have the ability to gain a good working knowledge of tools and systems within designated area.
  • Possesses working knowledge of electrical equipment such as transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation and power quality; OSHA standards, National Grid safety rules, Electric Operating Procedures, and best practice work methods.
  • Grid safety rules, EOPs, and best practice work methods.
  • Ability to work off-hours and on-call rotations sometimes requiring travel outside the division for emergency assignments.
  • Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams and instructions information to construct, maintain and troubleshoot effectively.
  • Possess valid driver's license with safe driving record.
  • Must be able to qualify for National Grid's Clearance and Controls List.
  • Must be able to qualify for Authorized Persons List to coordinate and initiate switching activities within the team.

Salary

$140,000 - $160,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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