Head of Frontline HR

This role leads the frontline HR function, supporting both hourly and salaried employees across multiple operational regions. The position is responsible for delivering practical, consistent, and business-aligned HR support through the leadership of HR Business Partners, as well as compliance and HR administrative teams. Serving as the operational leader for employee relations and core HR initiatives, this role oversees compliance, onboarding and offboarding, continuous improvement efforts, and Day 1 acquisition integration readiness. The Head of Frontline HR will be based at the Corporate PCG office in Lenexa, KS.

Core Mandate

Translate business and operational needs into disciplined frontline HR execution. This role governs how frontline HR support is delivered across regions, ensures leaders receive timely and practical people guidance, and coordinates the work of HR Business Partners, compliance support, HR administration, and Centers of Excellence when execution crosses functions.

Key Accountabilities

Frontline HR Leadership

• Lead, develop, and manage the HR Business Partner team and related compliance and HR administration support.
• Establish consistent service expectations, priorities, and execution standards across regions.
• Provide coaching, escalation support, and direction on complex employee, leader, and organizational issues.

Leader Partnership & Employee Relations

• Serve as a trusted advisor to leaders and supervisors on performance, coaching, conflict resolution, organizational change, and employee concerns.
• Lead and support workplace investigations, ensuring timely, fair, and well-documented outcomes.
• Guide managers through progressive discipline, termination planning, corrective action, and related documentation in accordance with company policy and legal requirements.

Core HR Program Execution

• Lead execution of frontline HR programs, including annual reviews, performance review calibrations, onboarding, offboarding, and related people processes.
• Partner with leaders to ensure performance reviews are completed on time, reflect consistent standards, and support sound people decisions.
• Facilitate calibration discussions and follow-through actions that strengthen accountability, consistency, and talent decisions.

Compliance, AAP & OFCCP Oversight

• Lead administration of the Affirmative Action Plan (AAP) process and Office of Federal Contract Compliance Programs (OFCCP) technical compliance.
• Evaluate statistical reports, produce annual plans, prepare compliance reports, and coordinate applicant tracking processes with HRIS and Staffing.
• Ensure HR programs are carried out in accordance with company policies and procedures and align with federal contracting requirements, union agreements, and construction-specific regulations.
• Support audits, documentation standards, reporting requirements, and employment-related compliance readiness.

Continuous Improvement

• Proactively identify and assess improvement opportunities that add value to the business and improve the effectiveness of frontline HR support.
• Strengthen consistency, reduce risk, and improve execution through disciplined process review and follow-through.

Acquisition Integration Execution

• Lead HR implementation activities after an acquisition decision is made, taking the business from approved deal to Day 1 readiness.
• Coordinate the required Centers of Excellence and functional partners, including payroll, benefits, compliance, HRIS, communications, onboarding, and other people-related workstreams.
• Drive integration planning, execution, and follow-through to support a smooth employee and business transition.

What Success Looks Like

• Frontline HR support is trusted, practical, and consistent across regions.
• Annual review and calibration processes are completed on time and drive stronger people decisions.
• Investigations and employee relations matters are managed promptly, fairly, and with strong documentation.
• Onboarding and offboarding experiences are organized, responsive, and well supported.
• AAP/OFCCP and related compliance processes are disciplined, accurate, and audit-ready.
• Frontline HR processes continuously improve through better systems, clearer workflows, and stronger execution.
• Acquisition-related HR integration activities are coordinated effectively from deal approval through Day 1.

Salary Range: $120,000-$170,000 annual salary plus non-guaranteed annualized bonus program.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field preferred.
• Progressive HR experience with strong depth in employee relations, performance management, investigations, leader coaching, compliance, and HR partnership.
• Experience leading HR teams or distributed HR support functions preferred.
• Experience supporting a multi-location workforce in a construction, industrial, manufacturing, or similarly complex operational environment preferred.
• Strong working knowledge of employment law, corrective action, documentation standards, leave and accommodation coordination, and employee lifecycle support.
• Experience with AAP, OFCCP compliance, employment reporting, applicant tracking, and related technical compliance strongly preferred.
• Experience coordinating cross-functional implementation work, including post-acquisition HR integration, strongly preferred.
• Experience supporting both hourly and salaried employee populations required; union or collective bargaining experience preferred where applicable.

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG's Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND a candidate has been submitted into our applicant tracking system (Dayforce). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third-party vendor.

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