Position Details
Position Information
| Recruitment/Posting Title |
Clinic Services Representative I - Billing |
| Job Category |
Staff & Executive - Healthcare - Administrative Services |
| Department |
RWJ - EBCHC Billing |
| Overview |
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (
RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide,
RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. |
| Posting Summary |
Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative I - Billing for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School.
The primary purpose of the
CSRI-Billing position is to coordinate and manage patient accounts within the Eric B. Chandler Health Center and its affiliates. Participates in the organization planning, and implementation of collection procedures. Maintains a system of billing, reporting, and recording.
Among the key duties of this position are the following:
- Responsible for preparing reports to accurately identify all FQHC billable service.
- Generates electronic and hard copy insurance claims/patient statements from Practice Management System to ensure maximum reimbursement rates.
- Processes patient /insurance company payments.
- Assessment of A/R Report to identify delinquent patient accounts.
- Updates and processes patient insurance coverage discrepancies.
- Performs cashier responsibilities
|
| FLSA |
Nonexempt |
| Grade |
185 |
| Salary Details |
|
| Minimum Salary |
27.630 |
| Mid Range Salary |
28.130 |
| Maximum Salary |
28.970 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
|
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
35.00 |
| Daily Work Shift |
Day |
| Work Arrangement |
This position requires a fully on-site work arrangement. |
| Union Description |
Teamsters 97 |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
PERS |
Qualifications
| Minimum Education and Experience |
- Four (4) years of office clerical experience, three (3) years of which shall have been in a physician, hospital or health center billing setting, including management of various types of insurance billing processes.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- Familiarity with the billing practices of Medicaid and Medicare required.
- Demonstrated ability to verbally communicate effectively with patient population, facility staff via telephone and in person regarding insurance and/or billing matters.
- Knowledge of medical and dental terminology is required.
|
| Preferred Qualifications |
- Candidates having experience working in a Federally Qualified Health Center a plus.
|
| Equipment Utilized |
|
| Physical Demands and Work Environment |
- Physical Demands: Requires ability to lift and carry objects weighing up to 30 pounds, stooping and \bending, ability to reach and grasp objects, manual dexterity, use of keyboard to enter data and video display terminal to receive/send information.
- Work Environment: Clinical/Laboratory/Office environment. Moderate noise level.
|
| Special Conditions |
- Evening and weekend rotation required.
|
Posting Details
| Posting Number |
26ST1169 |
| Posting Open Date |
|
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers Biomedical and Health Sciences (RBHS) |
| Home Location Campus |
Downtown New Brunswick |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance, employee discount
May 28, 2026