Security Officer Front Desk Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Associate in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. At a busy financial institution front desk, you will greet visitors, manage access and badges, monitor activity, and support security-related operations through strong communication and customer service. As part of Allied Universal, you will bring a caring, reliable presence, work with integrity and teamwork, and help create a welcoming, professional experience for employees, members, and guests.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by greeting members, visitors, and/or staff, managing access procedures, and following site-specific policies for a financial institution location.
• Monitor lobby and reception activity, verify identification and/or visitor information as directed, and report unusual or suspicious activity to the appropriate contact.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, supporting emergency response activities when appropriate.
• Answer questions, provide directions, and maintain accurate front desk logs, visitor records, and other security-related documentation as required by the location.
• Support a professional front desk presence that may help to deter unauthorized access, while communicating clearly with members, guests, and/or employees.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.