IT Generalist Intern

Join Aleron Group, a global workforce and business solutions company that builds relationships and empowers the workplace. Since 1957, we've been at the forefront of the workforce industry. Our renowned portfolio of companies, including Acara Solutions, Acara Solutions India, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct, delivers tailored talent solutions, workforce management, IT services, and more to meet the ever-evolving needs of our clients. We transform the workplace for people and businesses around the world.

• Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401(k)
• PTO, plus 10 paid holidays
• *Pay: $18.00
• Flexible work options available

The IT Generalist Intern will gain hands-on experience working alongside our IT team across a variety of technical disciplines. This is an excellent opportunity for a proactive and resourceful individual to develop a broad understanding of IT operations within a professional services setting. The intern's primary summer focus will be leading the revamp of the company's SharePoint-based intranet and supporting data and reporting initiatives-including Power BI development-while also contributing to general IT support and other projects as needed.

• SharePoint Intranet Revamp (Primary Summer Initiative):
  1. Lead the end-to-end revamp of the company's SharePoint intranet, including redesigning site structure, navigation, page layouts, and content organization.
  2. Build and configure SharePoint pages, web parts, and document libraries to deliver a modern, user-friendly intranet experience.
  3. Develop and curate updated content across SharePoint sites and pages (text, images, documents, and department-specific resources).
  4. Conduct user testing and gather stakeholder feedback on the new SharePoint intranet design, functionality, and usability; create adoption guides and training materials.
• Data, Reporting & Power BI Support:
  1. Assist in building, maintaining, and enhancing Power BI dashboards and reports for business stakeholders.
  2. Support data cleansing, transformation, and preparation tasks to improve the quality and reliability of reporting data.
  3. Collaborate with internal teams to understand reporting needs and translate them into actionable data visualizations.
  4. Document data processes, report definitions, and best practices to support ongoing data governance efforts.
• General IT Support:
  1. Assist with IT troubleshooting and provide end-user support across hardware, software, and applications.
  2. Support the IT team with other ad-hoc tasks and projects as needed.
  3. Contribute to the development and maintenance of internal knowledge base articles.

Required:

• General understanding of IT concepts, including hardware, software, networking, and operating systems.
• Experience with SharePoint (Online or on-premises) for site building, page design, or content management; familiarity with Microsoft 365 is a plus.
• Familiarity with data and reporting tools, particularly Power BI or similar platforms (e.g., Tableau, Excel); experience building or interpreting dashboards is a plus.
• Basic proficiency in content creation and digital communication (writing, editing, formatting for web and internal platforms).
• Strong problem-solving and analytical skills.
• Excellent communication (both written and verbal) and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Proactive and eager to learn new technologies and processes.

• This role operates in a modern, hybrid work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers.
• The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms.

Additional Information:

• This job description is subject to change and may be adjusted to meet the company's needs.
• Upon receiving an offer of employment, candidates will be required to undergo a background check and drug screening. Depending on the role, additional industry-specific skills testing may also be necessary prior to placement.

The Aleron family of companies-Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct-are proud to be Equal Employment Opportunity and Affirmative Action Employers. We consider all qualified applicants for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected characteristic. We encourage and welcome applications from diverse candidates, including those with disabilities. Accommodations are available upon request for individuals participating in all stages of the selection process.

Please note that applicants must be legally authorized to work in the United States. This position does not qualify for F-1 OPT STEM work authorization.

* The compensation rage provided represents our good faith representation of the high and low pay range for this position.