Security Officer - Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch in Goodyear, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional at a dynamic technology location, where you will monitor activity, coordinate communications, and support timely responses to security-related incidents. In this role, you will help maintain organized operations, assist with access activity, and deliver outstanding customer service. Guided by a caring culture and a commitment to agility, reliability, innovation, teamwork, and integrity, you will make a meaningful impact every day.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients and visitors by carrying out site-specific procedures, answering calls and radio traffic, and supporting security-related operations from the dispatch post.
• Monitor cameras, alarms, communication systems, and other site technology to identify unusual activity and relay information to on-site personnel in a calm, problem-solving manner.
• Dispatch personnel to incidents, service requests, and priority situations across the location, while maintaining clear communication with staff, clients, and/or emergency responders when appropriate.
• Document incidents, activity logs, maintenance concerns, and other required reports with accuracy and attention to detail, following site policies and Allied Universal standards.
• Support emergency response activities by tracking events in real time, sharing timely updates, and helping to coordinate resources during critical situations at a technology-focused location.

Minimum Requirements:

• Comfortable using a computer and/or tablet is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.