Regional Operations Director

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Reports To: National Operations Director

The Director, Regional Operations leads the Mobile Technical Services (MTS) regional team to enhance client property value and user satisfaction through effective operational management, financial control, asset management, and employee development. This role requires comprehensive understanding of mechanical and electrical systems, building infrastructure operations, construction and maintenance practices, resource planning, client relations, and detailed financial projection, analysis, and reporting.

Management and Operations

Manage all operational aspects of Mobile Technical Services at regional and property levels to protect, maintain, and improve owner asset value through efficient operation and maintenance processes. Manage hazard control and team safety practices, ensure compliance with local codes and regulations, and pass MTS operations audits. Implement and manage preventive, ongoing, and anticipated maintenance/repair programs. Manage service vehicle fleet operations to deliver cost-effective fleet operation, tracking, analyzing, and reporting on all fleet operations levels. Support client teams in developing and implementing multi-year capital project plans applicable to MTS scope of services. Manage mobile resources in effective support of client projects and maintain routine client interface to ensure satisfactory service delivery. Manage regional team performance through work performance metrics, trending, and CMMS reporting. Implement and manage procurement policies and processes for regional engineering team. Effectively manage implementation of new client portfolio operations into region. Interface with Labor Union representation to manage union labor resources in compliance with applicable Collective Bargaining Agreements and lead labor negotiations for CBAs in respective region. Manage team Human Resource requirements to ensure compliance with all employee action processes and policies.

Employee Development

Ensure ongoing team training participation, effective analysis of existing skill levels, and overall improvement of team technical qualifications. Consistently evaluate client needs to identify and develop team skill sets focused on delivering increased value.

Financial Performance

Manage regional P&L and all operating expenses to budgeted levels. Manage capital projects in timely, cost-effective manner at budgeted levels. Forecast revenue, operational expenses, and capital expenses. Effectively manage labor resource billing to ensure effective and timely billing of all resources. Manage risk associated with labor resources and client labor utilization.

Additional Responsibilities

Manage other aspects of regional operations as reasonably expected of the role. Ensure effective and timely communication within the team.

• Bachelor's degree in technical field (engineering, maintenance, construction, or related discipline)
• Minimum seven years leadership experience in facility maintenance and engineering management
• Proficiency in MS Excel, Word, and PowerPoint
• Knowledge of facilities engineering operations and maintenance
• Proficiency in financial performance analysis, projection, and reporting
• Knowledge of accounting processes
• Demonstrated leadership, interpersonal, and customer service skills
• Outstanding written and oral communication skills
• Ability to effectively multi-task
• Experience managing union labor resources and Collective Bargaining Agreements
• Experience with Computerized Maintenance Management Systems (CMMS)

• Advanced degree in engineering, facilities management, or related field
• Experience managing large-scale mobile technical services operations
• Experience with fleet management systems and operations
• Financial management certification or advanced training
• Experience with multi-site regional operations management
• Strong understanding of capital project planning and execution
• Experience in procurement and vendor management

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.