Program Coordinator, Residential & Academic Engagement (Multiple Positions)

Department: Residential Experience
Salary/Grade: EXS/5

Northwestern University's Residential Services focuses on the needs of residents and fosters conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, develop agency in the residential experience, and champion a welcoming community. Northwestern's Residential Services program serves nearly 4,300 undergraduates and nearly 650 graduate students in more than 27 residence halls, 10 residential colleges, and 3 graduate apartments. Visit our website for more information about the department's mission and operations: https://www.northwestern.edu/living

Job Summary:

The Program Coordinators for Residential & Academic Engagement (RAE) provide essential support in the day-to-day functioning of the residential college program and special interest community at Northwestern. Reporting to the Assistant Director, each Program Coordinator serves as the primary advisor for 3-4 residential college or special interest executive boards and serves as a key collaborator with the Faculty Chairs of each college or staff leader the special interest community. In addition to advising, the Program Coordinators support academic initiatives within the RAE portfolio, specifically working with strategic Initiatives including the Litowitz Center for Enlightened Disagreement (LCED), the PATH program, and the Institute for Adolescent Health & Well-Being.

Pay Range: The pay range for the Program Coordinator is $58,000 - 60,000 depending on experience, skills, and internal equity.

Specific Responsibilities:

Student Organization Advising

• Serves as the primary advisor for 3-4 student executive boards within a residential college or special interest community, ensures successful implementation of programming and management of budget
• Works directly with student leaders on the executive boards through one-on-one meetings, attending events and executive board meetings
• Manages building-level student leadership initiatives within the residential experience in conjunction with the Assistant Director
• In collaboration with Residential Experience team, develop on-going opportunities for student leaders to engage in leadership development opportunities
• Coordinate executive board election timelines, processes, and logistical details in collaboration with the faculty and student leaders
• Support communities and students with marketing and communications efforts including, but not limited to website maintenance, social media, and newsletters
• Liaise with the Student Organization Finance Office to ensure that student accounts are up to date and necessary processes are followed

Program Development & Support

• Manage day-to-day operations of the residential college and special interest community in collaboration with the Assistant Director, including updates to shared resource sites and manuals
• Contribute to the continued support of the community by meeting regularly with the faculty/staff leader of the community and Residential Experience team members
• Work with the Director to coordinate support and logistics for strategic partnerships, including the residential cohorts of LCED
• Helps manage the operational needs of residence-based strategic partnerships, including distribution of LCED residential cohorts, space management, catering coordination, among other needs
• Be present for residence-based partnerships, such as assigned LCED cohort modules throughout the academic year

Residential Experience & Personal Development

• Serve as a contributing member of Residential Experience committee

• Organize student activities in collaboration with other members of the Residential Experience team, including presence and involvement in student engagement activities (e.g. Wildcat Welcome, Student Move-In, Wildcat Days, Commencement, etc.)

Miscellaneous

Performed other duties

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
• 1 year program/project administration or other relevant experience

Minimum Competencies:

• Knowledge and understanding of collegiate student housing
• Strong problem-solving skills in the context of interpersonal and group relations, strong analytical skills, and strong oral communication skills
• Ability to manage information, ongoing correspondence, and scheduling

Preferred Qualifications:

• Master's degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field; OR appropriate combination of education and experience
• Two or more years (at least one in a role working with residential learning communities, academic and/or non-residential learning communities, academic bridge programs, academic program enhancement or academic support programs) in a university housing operation.
• Experience working with faculty
• Proficiency in Microsoft 365 and Google Workspace

Benefits:

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

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