Job Opportunity
Job ID:54621 Positions Location: Lansing, MI Job Description General Purpose of Job: A
Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job: A Security Department Supervisor supports the Security Managers and Director as well as communicating a shared vision within areas of responsibility that motivates others to achieve operational goals and objectives. Supports and encourages productivity, teamwork, customer service, and continues quality improvement within specific areas of responsibility.
This position is a uniformed, (days, afternoons, or nights) shift role and will act as the final security/police authority for implementation of department policies, such as arrest decisions. Supervisor will respond to emergency situations, critical incidents, deadly force situations, and other request for assistance. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Maintains a safe and secure environment for, and provide assistance to, caregivers, patients, physicians, volunteers and visitors of the Sparrow Health System.
- Armed response in an active violent incident where a dangerous weapon is reported to be involved.
- Manages Department in absence of Director or Managers.
- Oversees daily security and parking operations, ensuring the safety and security of the hospital. Provides support for safe and efficient parking and transportation services.
- Maintains felony and misdemeanor arrest authority, transports prisoners to jail, completes court documents, and performs other police authority functions as required in accordance with department policies and legal procedures.
- Conducts criminal investigations, collection of evidence, interviewing witnesses, suspects and victims.
- Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options.
- Patrols hospital buildings and grounds to detect or deter criminal activity and unsafe conditions.
- Utilize and demonstrate competency in the use of various security technologies and software applications (CCTV, IP camera technology, Alarm Systems, Access Control Systems, ID Badging, Elevator Monitoring Systems, MSDS, Intercom Systems, Radios and Paging Systems).
- Maintains current knowledge of all Sparrow properties and related security technologies to ensure proper response to calls for service
- Responds to disasters by setting up Incident Command Center, implementing appropriate facility lockdown and access control and procedures, manages pedestrian and vehicular traffic and, as necessary, assists with decontamination procedures (staging and property collection).
- Supervises subordinate security and police authority personnel; supervisory duties include selection, instructing; assigning; reviewing and planning work for others; maintaining standards; coordinates activities, acting on caregiver problems; recommending caregiver transfers, promotions, disciplines and discharge; preparing and processing performance evaluations.
- Reviews the work of subordinates for effectiveness; evaluates and makes recommendations as appropriate; offers advice and assistance as needed;
- Ensures staffing is sufficient and maintains scheduling and timekeeping for the Parking and Security Department.
- Ensures all training and certification records of Police Authority Officers and Security Officers are completed on an annual or quarterly basis as needed, including: conducting Defensive Tactics/Use of Force/GAGE/SKD/SABRE gel - Basic Firearms and Taser certification's, De-Escalation Training, Crisis Intervention Team Training, Radiation Safety, REID, LEIN, CPL, Decontamination and Tent set up, Officer Competency testing, and continued education required by MCOLES and any other additional training that is necessary.
- Ensures fire drills and mini drills are completed in compliance with the Joint Commission and Fire Marshal. Partners with Emergency Management Department for life safety code and environment of care needs.
- Maintains Police Authority Officers and Security Officers performance standards that impact criminal activity, hospital liability, and the ability to respond to immediate threats. Makes arrests and facilitates prosecution.
- Ensures warrants are properly submitted to the Ingham county prosecutor's office for appearance tickets written on Sparrow property. Ensure documentation of reports and arrest records are maintained and properly documented.
- Ensures the Security Court Liaison Officer is properly disbursing subpoenas to officers in a timely manner and properly preparing court notes, pretrial notices, victim impact statements and other presentencing inquires.
- Ensures evidence is stored and maintain properly until trial and disposition. Ensures evidence remains on file in accordance with state law. Assists with completing evidence audits in accordance with state regulations and to ensure hospital procedures are followed.
- Ensures Regulatory audits are completed in compliance with LEIN/State requirements. Overseas the Terminal Agency Coordinator and the Local Agency Security Officer responsible for compliance, regulations, training and validation requirements.
- Serves as a liaison to community, police, fire agencies, and administrators of neighboring schools.
- Conducts and or supervises special Public Safety/Security projects including Joint Commission safety inspections, State Fire Marshal inspection, Public Safety /Security Audits and special investigations.
- Reviews daily logs, report of incidents, other security documents and investigations to ensure consistency an accurateness of those documents.
- Assists with management of personnel budget and contributes to operations and capital expenditure budget.
- Conducts and or supervises special Security projects including Joint Commission safety inspections, State Fire Marshal inspection, Police Authority/Security Audits and special investigations.
- Partakes in hospital wide committees and task forces.
- Will facilitate other responsibilities of all other security officer duties and other duties as assigned.
Additional Essential Responsibilities:
- Ongoing training and education, including department specific requirements including reviewing professional publications.
- Maintains required licensure and certifications.
- Actively participates in safety initiatives and risk mitigating measure where appropriate and completes all position and department related competencies and requirements on a timely basis.
- Maintains professional and technical knowledge by studying federal state and local laws and ordinances.
- Maintain a suitable background including absence of any felony conviction and specific misdemeanour convictions.
Job Requirements
| Work Experience |
* Minimum of 4 years experience gained through Healthcare Security, law enforcement officer or Public safety field. |
| Education |
Associates degree in a Social Science program, Law, Emergency Management, Business, Public/Police/Security or Safety Administration. Or Highschool Diploma with 6 years of work-related experience in Public Safety Field. * Certification as a Security Police Officer under the Public Act 330 through Michigan Commission on Law Enforcement Standards (MCOLES). Must complete within 6 months of hire. * MI Driver License no restrictions and no excessive traffic violations as defined by H.R. Policy #607. * Basic Life Support (BLS) - CPR, AED, First Aid certified. Must complete within 6 months of hire. * Certifications in PPCT/Threat Pattern Recognition; Oleoresin Capsicum Gel spray; and other defensive tactics training as required. Must complete within 6 months of hire. * Certification in verbal de-escalation Non-Violent Crisis Intervention (NCI). Must complete within 6 months of hire. * Certification in Crisis Intervention Team Training (CITT). Must complete within 1 year of hire or at first available offering. * Certification in interviewing and interrogations. Must complete within 6 months of hire or at first available offering. * Must be able to certify in Taser End User Training. * Must complete Sparrow's Public Safety firearms program and certify in MCOLES pistol qualification course. * Must complete UMH Sparrow long gun program and certify in MCOLES rifle qualification course. * Hold a valid CPL. * International Association of Healthcare Safety and Security (IAHSS) Basic Security Officer Certification. Internal applicants must have completed at time of hire. External applicants must complete within 3 months of hire. * Must be able to complete the Supervisor certification for IAHSS within 6 months of hire. * Completion of FEMA IS100c, IS200c, IS700b, IS800c upon hire or within 3 months for external hires. * Must be able to complete LEIN basic training within 6 months of hire. * Must complete Security Awareness Training 1, 2, 3a, 3b within 30 days of hire. |
| Specialized Knowledge and Skills |
* Must pass entry level Security Officer Exam for external applicants. * Proven leadership skills * Basic understanding of Environment of Care and Life Safety as it pertains to Security/Police involvement. * Basic understanding of emergency management * Excellent written, verbal communication and interpersonal skills. Time management and organizational skills. Self-directed and able to work independently as well as with a team. Ability to make quality, independent decisions as well as being able to be analytical with strong problem-solving skills. Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. Ability to maintain the strictest levels of confidentiality. Ability to listen to others with a sympathetic ear. * Demonstrates ability to use a computer and multiple software programs including security technology which is an essential role of this position. * Able to perform in a work environment with high pressure, stressful situations and ever-changing circumstances. * Able to demonstrate skills in unarmed self-defense, as well as verbal de-escalation and perform crisis prevention/intervention. * Able to read situations and understand the importance of customer service and has the ability to be assertive in enforcement situations. * Able to demonstrate confidence and authority while remaining calm. * Knowledgeable in Police Procedures, Federal Law and State of Michigan Law. * Must be able to complete training and demonstrate proficiency regularly as required by the department. * Must be able to complete a minimum of 40 continued education credits to meet annual MCOLES standards. * Must complete Security Awareness Training 1, 2, 3a, 3b within 30 days of hire. |
University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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Job Family
Management/Professional
Requirements:
| Shift |
Nights |
| Degree Type / Education Level |
High School / GED |
| Status |
Full-time |
| Facility |
Sparrow Hospital |
| Experience Level |
New Grad |
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