Human Resources Assistant: III (Senior)

Step into a hands-on, employee-first role where accuracy and responsiveness directly impact real lives. As a Human Resources Assistant: III (Senior) supporting Leave of Absence (LOA), ADA, and related leave processes, you'll guide employees through STD, FMLA, and ADA administration while partnering with HR leaders and benefits teams to keep cases moving smoothly. This is a fast-paced position designed for professionals who thrive on detail, documentation, and customer service-without losing sight of compliance.

• 1-3+ years of experience supporting leave administration or ADA processes
• Knowledge of federal and state leave regulations, including FMLA, LOA, and ADA
• 3+ years of client/customer service experience
• Strong verbal communication and active listening skills
• Proven ability to manage multiple priorities in a high-volume environment
• Detail-oriented documentation and strong problem-solving/follow-up skills
• Ability to work independently and take initiative (self-manager)
• Proficiency in Microsoft Office Suite

• Experience working with AbsenceTracker
• Experience working with Helix / ITSM systems

• Preferred: Bachelor's degree (or equivalent experience)
• Experience level: Senior-level exposure to leave administration/ADA support (1-3+ years) with at least 3 years of customer service experience

• Work schedule: Standard M-F
• Location: On-site address in Charlotte, NC (Remote indicated in the posting details), with assignment support as required
• Contract duration: 3-month contract (extensions possible)
• Start date: 05/25/2026
• Handles work that may require training/support as needed
• Travel/relocation: Not specified
• Certifications: None specified

If you're ready to bring your leave administration expertise, compliance knowledge, and customer-focused support to a role where your work truly matters, apply now to join the team.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.