Research Systems Analyst

A subject matter expert in clinical research systems configuration and coverage analysis implementation. This position is responsible for translating research protocols, coverage analyses, and study budgets into functional builds within Epic Research and CTMS platforms to ensure compliant billing, accurate data capture, and operational efficiency throughout the study lifecycle. The role is also responsible for ancillary research system management and reporting including but not limited to recruitment tools, data capture tools, and access controls to all research systems.

Reporting to department leadership, this role focuses on study-level research system execution and protocol compliance. The Research Systems Analyst works closely with Research Analysts, Senior Research Analysts, study teams, and IT partners to ensure research studies are correctly represented in institutional systems. The role emphasizes accuracy, standardization, and audita'ready system documentation.

Responsibilities:

1. Create and maintain appropriate build documentation.
2. Troubleshoot problems, requests and questions from end users.
3. Design, test, implement and support files/systems within assigned products and scope.
4. Demonstrate the ability to work on multiple tasks with high quality results and adherence to deadlines.
5. Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system.
6. Collect information regarding potential system enhancement needs and analyze new functionality in releases to determine how/if it should be used, and review and test each new release.

Additional Skills and Abilities

1. Strong analytical skills with the ability to interpret complex research protocols and translate requirements into functional system builds.
2. Attention to detail and consistency required to maintain accurate, auditable system configuration.
3. Effective written and verbal communication skills to coordinate with research, finance, compliance, and IT stakeholders.
4. Ability to prioritize work across multiple studies and timelines in a regulated environment.

This position does not provide patient care

The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Name

Description

Education:

Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively. Bachelor's degree in business, science, or related area required. Clinical/Science exposure and/or education preferred.

Experience:

0-2 years in application configuration/design experience required.

3 years of experience in clinical research background with exposure to coverage analysis and CTMS tools required. Must be proficient in research life cycle. Epic research technical expertise preferred.

License(s):

None

Certification(s):

Application Certification or Accreditation may be required on application(s) supporting. Must stay current on new version and obtain re-certification as applicable.

Computer / Typing:

Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.