Lab Services Supervisor

Work Schedule:
This is a full-time, 100% FTE, day shift position. Scheduled shifts are Monday through Friday with 4:30 AM start time. On-call rotation with leadership team every three weeks, including holidays/weekends. Hours may vary based on department needs.

Be part of something remarkable

Join our team as an Early Morning Inpatient Phlebotomy Supervisor, a hands-on leadership role supporting phlebotomy operations across University Hospital (UH) and American Family Children's Hospital (AFCH). As a working supervisor, you will begin each day alongside your team, performing inpatient phlebotomy during the critical early morning collection hours while providing real-time coaching and operational support. Beyond direct patient care, you will lead daily team operations, oversee phlebotomy training and onboarding, collaborate with nursing and hospital leaders, and ensure the delivery of safe, efficient, and high-quality laboratory services. This role is ideal for a leader who enjoys balancing frontline patient care with team development, collaboration, and operational excellence.

We are seeking a Lab Services Supervisor to:

• Be responsible for phlebotomy personnel management, employee schedules, biweekly payroll maintenance, and work in collaboration with leadership to ensure regulatory compliance to maintain accreditation.
• Assist with the development, annual review, and implementation of department policies and procedures.
• Monitor laboratory activity throughout the day. Maintain visible supervision of employees, direct work flow, and assist with patient care to maximize efficiency.
• Perform and document assigned quality activities.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• Bachelor's Degree in chemical physical, biological or clinical laboratory science (or)
• An Associate Degree and two years of relevant experience, in addition to the required work experience below, may be considered in lieu of a bachelor's degree (Required)

Work Experience

• Three years of relevant laboratory experience (Required)
• One year of experience in a leadership capacity (Preferred)

Licenses & Certifications

• American Society for Clinical Pathology registered as Medical Laboratory Scientist, Medical Technologist, Medical Laboratory Technician, Cytotechnologist, Specialist in Cytotechnology, Histotechnician, Histotechnologist, Technologist in Blood Bank, Specialist in Blood Bank, Phlebotomist, Diplomate in Laboratory Management, or certification appropriate for Clinical Lab department(s) managed (Preferred)

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.