Site Director

MicrosoftOverview

Microsoft Cloud Operations + Innovation (CO+I) builds and operates the infrastructure powering the world's largest online services. CO+I delivers global-scale datacenters and services with a focus on operational excellence, security, compliance, and environmental responsibility. Our mission centers on empowering every person and organization to achieve more while cultivating a workplace rooted in respect, integrity, accountability, and inclusion.

RoleOverview

Overseesthe team's deployment of large-scale, campus, and/orregionally-baseddelivery solutions while also socializing with regional and global leaders. Analyzes and recommends innovative delivery optionsutilizingbest practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors. Influences andprovidesdirection and coaching to internal and external partners tofacilitateand accomplish complex, critical issues that may significantlyimpactglobal construction projects. Reviews and provides feedback to the teamregardingresource procurement, allocation, and inventory. Leads the team's accountability for on-scheduledelivery of multiple projects by ensuring project progress reports including scope, schedule, and budget are provided. Leads and drives coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors. Engages,advises, and collaborates with other internal teams. Manages and advocates for safe worksites by adhering to organizational and industry procedures. Establishes, reviews, approves, and communicates risk mitigation goals and develops metrics,dashboardsand/or scorecards to drive progress.Directsandoverseesthe management of vendors, ensuring compliance with contracts and prior audit results. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

This position is based inLa Porte, Indiana.

Relocation assistance will be provided. Candidates selected for this role are expected to relocate and live within50 milesof the designated work location.

Capabilities & Skills

Analytical Skills-The ability to review quantitative or conceptual problems and situations to drawappropriateand valid conclusions from data presented. This includes analyzing data todeterminethe most significant elements,identifycommon elements and themes in situations and actions, and recognize cause and effect relationships.

Compliance Management-The ability to supervise andobservethe organization's conformity to various standards, procedures, rules, and regulations.

Project Quality Assurance-Knowledgeof andthe ability to apply systematic and continuing processes of making sure that the projectis meetingspecified requirements.

Quality Assurance-Knowledgeof andthe ability to follow systematic and continuing processes of checking to see whether a product, service, or processis meetingspecified requirements. This includes knowledge of quality measurements and defined standards.

Regulatory Compliance-Knowledge of the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to local and/or international governing bodies and organizations, both internally and externally.

Risk Analysis-Knowledge of Risk Management and Analysis, the process of measuring, or assessing risk and then developing strategies to manage the risk. This may include the ability toidentifyor develop strategies to transfer the risk to another party, avoid the risk, reduce the negative effect of the risk, and accept some orall ofthe consequences of a particular risk.

Construction Planning and Logistics

Construction -Knowledge of materials, methods, and the tools involved in the construction, repair, and engineering of buildings, houses, or other structures such as highways, roads, and bridges.

Construction Consulting -The ability to provide management, risk-based advisory, dispute resolution and strategic communications services across all construction and engineering.

Construction Management -Knowledge ofspecialized,project management techniques to oversee the planning, design, and construction of a project, from its beginning to its end.

Construction Planning -The ability to plan how the team will manage and execute a construction project.

Construction Processes -Knowledge of the design process (creating the description of a new facility, usually represented by detailed plans and specifications) and the construction planning process (identifyingactivities and resourcesrequiredto make the design a physical reality).

Scope Management -The ability to manage scope over the course of a project, includingdeterminingwhich changes are essential, estimating their impact on the project, ensuring that changes do not expand scope beyond acceptable levels, and keeping a change record to track progress.

Financial Responsibility

Budgeting-Knowledgeof andthe ability to develop andutilizebudgeting guidelines, practices, and techniques, including forecasting. This may include the knowledge of the department's procedures and reporting systems toestablishfinancial budget information atan appropriateorganizationallevel.

Construction Budgets -The ability to manage allotted funds for a specific building or remodeling project. The ability toanticipateall costs and expenses of the building processtrackedthrough a form, tool, or spreadsheet.

Construction Risk-The ability toidentifyand manage any exposure topossible loss.

Cost Benefit-The ability to apply a systematic approach to estimating the strengths and weaknesses of alternatives (for example in transactions, activities, functional businessrequirementsor projects investments) todetermineoptions that provide the best approach to achieve benefits while preserving savings.

Financial Analysis-Knowledgeof andthe ability to use basic financial analysis (e.g., return on investment, value chain analysis) related to marketing effectiveness, resource allocations, and new business opportunities.

Project Cost-Knowledge of the process ofidentifyingproject resources, estimating costs, developing the budget, and managing the finances for a project.

Managing Vendor and Stakeholder Relationships

Conflict Resolution

The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressingsensitivities.

Incident Handling-The ability to lead and direct othersin the process of resolvingescalated problems through communication.

Influence Others-The ability to garner support for initiatives by gainingthe respectofothers and inspiring trust and confidence.

Negotiation-The ability to achieve mutually satisfying agreements in negotiations with others by listening to theirobjectives, acting as the company's representative to effectively communicate the company'sobjective, and seeking common ground and collaborative solutions.

Team Facilitation-The ability to lead and orchestrate cross-functional teams to completeobjectives. This includes the skills of communicating and collaborating with others,leveragingresources and tools, and coordinating processes.

Vendor Management-Knowledge of the process through which products and services arepurchasedfor use by the corporation and the ability toidentify, select, and manage vendors and suppliers who provide products and services to the company. This includes knowledge of the development of RFI's and RFP's and the ability to incorporate necessary technical requirements into contracts.

Project Management and Judgement

Change Management -The ability to define and implement procedures and/or technologies to deal with changes in the environment. This may include adapting to change, controlling change, and/or affecting change.

Decision Making -The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, anddeterminean appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, tradeoffs).

Incident Management -The ability toidentify, record, classify and apply a structured response process to manage incidents until the affected service is restored. Includes knowledge of the progression of an incident through occurrence of the incident, detection of the incident, diagnosis of the cause of failure, repair of the problem, recovery of the problem back to the live infrastructure and restoration of the service.

Multitasking -The ability to process andattend tomultiple types of information and/or perform multiple tasks simultaneously.

Problem Solving-The ability toidentifyproblems and review related information to develop and evaluate options and implement solutions.

Project Management -Knowledgeof andthe ability to carry out the process of planning, organizing, and managing tasks and resources toaccomplisha well-definedobjective. This includes the ability to manage and provide project deliverables,optimizethe contribution of the people involved, and assess the impact of project decisions on quality, productivity, schedules, cost, performance, etc.

Project Planning-The ability to manage a project schedule, defining and sequencing activities, estimating activity durations, and developing and controlling the schedule.

Vendor Selection and Evaluation-The ability to evaluate and select vendors who meet specifications and requirements. This includes knowledge of the development of RFI's and RFP's and the ability to incorporate necessary technical requirements into contracts.

Other:

Creativity -The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.

Budget and Controls - Develops, manages, and reports on the scope, schedule, and budget of the project. Oversees and implements project controls in work activities (e.g., project expenditure requests (PERs), Professional Service Requests (PSRs), change orders, and pay applications).

Change Management-Influences the development and implementation of organizational policies and processes with Cloud Operations + Innovation (CO+I) partners resulting in cost savings, enhanced customer service, or improved asset management.

Coordination-Leads and drives coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors. Initializes andidentifiesopportunities to discuss and integrate lessons learned, advocating for safe and secure security-first mindset during project planning.

Drives Results -Influences and provides direction and coaching to internal and external partners to facilitate and accomplish complex, critical issues that may significantly impact global construction projects (e.g., establishing and executing upon team goals, following business processes, engaging vendor relationships, and fostering cross-group collaboration efforts with the agreed-upon project strategy, milestone delivery, and core values and priorities (Safety, Security, Quality, Schedule, Cost)).

Financial Acumen -Oversees the creation and application of best practices foridentifyingand driving cost-effective solutions for the strategic and tactical delivery of a construction project.

Goal Alignment-Engages, advises, and collaborates with other internal teams (e.g., Security (OSSC), Information Technology (MSIT), Legal, Project Engineering, Business Risk Management, etc.) tomaintainthe corporate vision and create goals for the projects.

Managing Resources-Reviews and provides feedback to the teamregardingresource procurement, allocation, and inventory.Ensuresstorage space is provided for equipment/materials.

People Management -Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define teamobjectivesand outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract andretaingreat people. Knoweach individual'scapabilities and aspirations. Invest in the growth of others.

Project Management-Oversees the team's deployment of large-scale, campus, and/orregionally-baseddelivery solutions (e.g., new and/or retrofit data center solutions) while also socializing with regional and global leaders. Sets goals for internal and external project teams under their purview of responsibility, delegates responsibilities measures performance against contracted Key Performance Indicators (KPIs), andseeksand delivers feedback to achievetimelyresults that prioritize security in documentation, design, and/or execution.

Project Tracking-Leads the team's accountability for on-scheduledelivery of multiple projects by ensuring project progress reports including scope, schedule, and budget are provided.

Risk Mitigation-Establishes, reviews, approves, and communicates risk mitigation goals and develops metrics,dashboardsand/or scorecards to drive progress. Analyzes safety and security metrics and communicates and applies results to drive project action and individual development to lower-level staff and vendors.

Safety and Regulation-Manages and advocates for safe worksites by adhering to organizational and industry procedures. Reviews prior audit results and relevant legislationin order torecommend and manage safety and security compliance.Shareslessons learned with relevant stakeholders.

Technical Acumen-Analyzes and recommends innovative delivery optionsutilizingbest practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors with adherence to security core priorities and guidelines.

Vendor Management-Directs and oversees the management of vendors, ensuring compliance with security policies, non-disclosure agreements, contracts, and prior audit results. Controls vendor performancerelativeto cash flow and budget summaries (with cost management support). Provides direction andcorrectionto vendors and internal support teams as needed.

Vendor Selection-Manages the preparation ofRequest forProposals (RFPs), Project Expenditure Requests (PERs), and other project approval tools and templates.Identifiesand directs vendor scope of work, design review of site and building plans, change orders, and invoices.

Required/minimum qualifications:

Additional or preferred qualifications :

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 15+ years related experience OR equivalent experience.

• 15+yearsexperienceworking on data center projects.

• 10+ years project management experience.

• 10+yearspeople management experience.