Staff Product Manager, Buyer Experience

Xometry is looking for a driven, curious and customer obsessed Staff Product Manager to join its Buyer Experience group. In this role, you will manage the buyer lifecycle from starting a session to getting a quote for custom manufactured parts. You will define a 6-12 month forward-looking strategy, secure cross-functional buy-in across engineering, design, data science, category management and marketing and hold accountability for outcomes that make the quoting experience with Xometry frictionless You will be given a metric and a problem space, not a fully scoped backlog. Comfort defining your own roadmap from ambiguous signals is a requirement, not a bonus.

This role requires a hybrid schedule (3 days a week) at our Waltham, MA or North Bethesda, MD office location.

How You'll Contribute:

• Buyer Ecosystem Growth: Own the session to quote conversion funnel end to end. Run rapid, structured experiments on landing pages, CTAs, signup and file upload flows, and use the results to drive measurable lifts in new buyer signup and conversion rates
• User Research and Insights: Champion the needs of buyers across the team. Gather feedback directly from users through interviews, surveys, and usage data, and connect those insights to roadmap priorities and measurable business outcomes
• Problem Discovery: Proactively identify and define new problem spaces across the buyer lifecycle, including new buyer onboarding and marketplace breadth and depth, while driving execution on existing commitments with incomplete information
• Product Strategy and Roadmap: Define and own the product strategy and set a 6-12 month forward-looking roadmap, with clear outcomes and milestones you present to technical and non-technical audiences
• Data-Driven Decisions and Accountability: Set desired outcomes and define KPIs for each initiative you run. Monitor results closely and adjust priorities in real time, synthesizing findings into clear narratives for technical and non-technical audiences alike
• Cross-Functional Collaboration and Enablement: Secure alignment across engineering, design, data science, category management and marketing, and drive adoption of new capabilities through rollout strategy, in-app education, and customer communication
• Build and Ship with AI Agents: Operate spec-first. Translate your experimentation roadmap into structured, machine-executable specs that AI agents (Claude, Cursor) can build against, and work hand-in-hand with marketing, design, engineering and product analytics to prototype, validate, and ship statistically sound changes fast

What You'll Bring to Xometry:

You would be a good fit with:

• 8+ years of experience in product management, including direct ownership of a two-sided marketplace or platform product
• AI-native, with hands-on fluency in tools like Claude and Cursor, and a track record of using them to compress the path from idea to validated, shipped product change
• Strong strategic and analytical skills, with a systems-thinking approach to managing complexity and trade-offs across multiple product areas
• Comfort making decisions under ambiguity, translating a loosely defined problem into a testable hypothesis and a plan
• Strong communication and influence skills, with the ability to align senior leadership and cross-functional partners without direct authority
• Proven ability to drive change within a fast-paced, scaling organization
• Bachelor's degree in Business, Computer Science, Engineering, or a related field

Signals we look for:

• You can walk through a specific test you ran on a landing page, CTA, or signup flow: the hypothesis, the result, and what you would change if you ran it again
• You have redesigned an onboarding or signup flow and can point to the before and after conversion numbers, not just the shipped feature
• You have worked in a marketplace or platform business and understand why both sides of the transaction need to trust the product before they commit
• You have shipped an ML or AI powered feature into a complex onboarding flow with multiple user segments or tiers
• You have a point of view on manufacturing, supply chain, or logistics, or you can show how you learn unfamiliar operational domains fast

Pace:

This is a startup pace inside a public company. You will be given a metric and an open problem, not a scoped project plan, and you will be expected to quickly move from hypothesis to shipped test. If you do your best work with a clear brief and a stable backlog, this is not the right role.