Security Officer Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic technology and telecommunications location as a Front Desk professional, helping to monitor access, welcome visitors, manage badges, and support security-related procedures with professionalism and care. This customer-facing role values clear communication, strong attention to detail, and a people-first mindset, offering the chance to work with an agile, reliable, and innovative team that delivers through teamwork and integrity.

Position Type: Full Time

Pay Rate: $19.25 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by following site-specific procedures, greeting visitors, verifying access permissions, and directing guests, vendors, and/or employees as appropriate.
• Monitor lobby and reception area activity, maintain awareness of security-related concerns, and report unusual behavior, incidents, and/or facility issues in a calm, problem-solving manner.
• Support access control functions by checking identification, managing visitor logs, issuing temporary credentials, and communicating with site contacts regarding arrivals, deliveries, and/or scheduled appointments.
• Respond to incidents, questions, and/or critical situations with professionalism, document relevant details, and assist with emergency response activities according to location protocols.
• Help to deter unauthorized access and disruptions at this technology and telecommunications location through attentive front desk presence, clear communication, and consistent application of post orders and policies.

Minimum Requirements:

• Access control and badge experience is preferred.
• CPR and First Aid experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.