Administrative Support Specialist

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The UNC Eshelman School of Pharmacy (www.pharmacy.unc.edu) is one of six health science schools (Pharmacy, Nursing, Dentistry, Social Work, Public Health, Medicine) at the University of North Carolina at Chapel Hill and is one of the oldest health science academic programs at Chapel Hill. The School teaches approximately 600 PharmD students and 145 graduate students. The School has built a reputation for its continued pursuit of excellence, rigorous education and training programs, cutting-edge multidisciplinary research, progressive pharmacy practices, efficient business operations, and its outstanding faculty, staff, and students. The School was named the number one School of Pharmacy in the U.S. by the U.S. News and World Report. The School has experienced unprecedented growth and success and continues to strategically position itself for sustained impact, as articulated in the School's Strategic Plan (https://pharmacy.unc.edu/about/oe/strategic-plan/).

Our Vision is to be the global leader in pharmacy and pharmaceutical sciences. Our Mission is to prepare leaders and innovators to solve the world's most pressing health care challenges. We are Advancing Medicine for Life through innovation and collaboration in pharmacy practice, education, research, and public service.

The Administrative Support Specialist provides comprehensive professional support to the academic program leadership team overseeing the professional Doctor of Pharmacy (PharmD) program, as well as the Master's and Undergraduate programs at the UNC Eshelman School of Pharmacy. This position also serves as the initial point-of-contact for incoming inquiries about the programs and is responsible for filtering and prioritizing communications to ensure alignment with the academic programs' missions and goals.

The primary responsibilities include managing calendars and correspondence, coordinating meetings and events, and assisting with regular and special projects for the Associate Dean for PharmD Curricular Strategy and Assessment, the Associate Dean for Masters and Undergraduate Programs, and the Assistant Dean for Didactic Curriculum and Individualization. The Administrative Support Specialist proactively tracks and reports on projects as needed, ensuring the efficient execution of priorities. With a high degree of autonomy, this role involves independent problem-solving, analyzing and prioritizing complex information, and making critical recommendations regarding workflow and communications. Operating with the highest level of professionalism and discretion, the Administrative Support Specialist must navigate evolving priorities, manage sensitive information, and facilitate timely execution of tasks in a dynamic environment.

The Administrative Support Specialist plays an integral role in the strategic and operational success of the PharmD, Master's, and Undergraduate programs by ensuring the effective management of administrative responsibilities, facilitating communication and collaboration, and driving forward key initiatives that support the mission of the School.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

-Exceptional communication or customer service skills to build positive relationships or interact professionally with a wide range of stakeholders.
-Demonstrated adaptability or ability to remain flexible in a fast-paced environment, while resolving conflict with discretion and integrity.
-Strong critical thinking or problem-solving to identifying opportunities for improvement or addressing complex challenges.
-Excellent organizational skills to manage multiple competing responsibilities.
-Proven ability to work independently or collaboratively.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.