Analyst Applications Intermediate

This position will work with our Oracle Fusion ERP application specifically with HR and Payroll

Purpose of Job

The Applications Analyst is responsible for supporting, maintaining, and optimizing enterprise software applications to meet business needs. This role acts as a liaison between end-users, technical teams, and vendors to ensure the applications run smoothly and efficiently. The Applications Analyst provides ongoing operational and technical support for the area of focus.

Job Functions

1. Administer and support core business applications, ensuring stability and user satisfaction for our non-clinical or clinical business partners.

2. Troubleshoot application issues via IR's and SR's and resolve or escalate as needed.

3. Collaborate with business users to gather and analyze requirements for system improvements, application upgrades or migrations.

4. Effectively manage configuration changes to completion which includes: testing, verification, issues tracking, transition, documentation and closure.

5. Leads the deployment of new implementations and app upgrades while partnering with Sr. Application Analysts and end users.

6. Organize, manage and facilitate small to medium size projects to completion with positive customer feedback which includes partnering with the project sponsor, IT peers and cross functional team members.

7. Present effective summaries for mid-complexity decision points showing options with cost/benefits clearly defined.

8. Establishes a strong relationship with customers and has a clear understanding of IT and Operational accountabilities.

9. Recognizes priority with various tasks or seeks clarification.

10. Performs other duties as assigned.

Minimum Education/Work Experience

• Bachelor's Degree in Computer Science, Business or related field of study
• 3+ years of complex IT environment experience or as a business analyst, product manager or project manager

Knowledge/Skills/Abilities

• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence to complete job functions as mentioned above
• Ability to manage multiple projects and deliverables
• Highly skilled in incorporating successful interviewing, facilitation and documentation techniques within a project
• Highly developed problem-solving skills
• Ability to partner with technical and non-technical staff as well as third party vendors to deliver effective results
• Strong ability to see business needs from the user point of view and translate those needs into a technical solution
• Desire to improve team and organizational performance which includes ability to professionally question the status-quo

License/Certifications

Preferred Qualifications

• Experience working with EPIC, Oracle Fusion or other 3rd Party Ancillary Applications

Link to Physical Demands

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.

Click here to view the benefits available.