AI Pod Change and Communications Lead

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Are you passionate about driving enterprise transformation and helping people adopt new ways of working with AI? As the AI Pod Change and Communications Lead, you will play a pivotal role in shaping how AI enabled workflows are adopted across the business. Working with senior leaders, technology teams, and global stakeholders, you will lead change, communications, engagement, and readiness activities that help teams embrace innovation and realize the benefits of AI at scale. This US based role offers the opportunity to influence a high profile global transformation program while making a meaningful impact on how people work.

What will you be doing?

• Translate the global Enterprise AI change and communications strategy into practical deployment plans for assigned workflow pods and rollout waves.

• Lead stakeholder engagement, change impact assessments, and readiness activities across impacted business areas.

• Develop and execute communications, engagement, and adoption plans that build awareness, trust, and commitment to AI enabled ways of working.

• Coordinate training needs analysis, learning activities, and user readiness programs to support successful deployment.

• Monitor adoption, engagement, risks, and mitigations, escalating issues where necessary and supporting successful go live activities.

• Partner with business, technology, communications, training, and deployment teams to drive sustainable adoption and benefits realization.

• Capture lessons learned and support continuous improvement across future Enterprise AI deployment waves.

What will you need to be successful?

• Typically 8+ years of experience delivering complex global change management and communications programs within AI, digital transformation, workflow transformation, automation, or technology enabled environments.

• Proven expertise in stakeholder engagement, business readiness assessments, change impact analysis, communications planning, and user adoption strategies.

• Strong experience partnering with executive stakeholders and leading cross functional teams in highly matrixed organizations.

• Ability to balance strategic thinking with practical delivery in fast paced transformation programs.

• Bachelor's degree in Communications, Psychology, Organizational Psychology, Business, or a related field. Prosci or ADKAR certification preferred.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website.

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement.

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day.

• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program.

• Flexibility: Hybrid Work Model (For most professional roles).

• Training: Hands On, Team Customized, Mentorship.

• Extra Perks: Discounts on fitness clubs, travel and more!

The anticipated base compensation range for this position is $119,500 - $179,00 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.