Wealth Management Operations-Transformation-Albany-Associate

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it's all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.

Wealth Management Operations is seeking a motivated Associate to support our Applied AI and low-code initiatives, driving the practical convergence of advanced AI capabilities, workflow automation, and analytics to deliver measurable operational, risk, and experience improvements across the division.

You will be responsible for creating advanced AI prompts and AI agents that enhance operational performance within the firm's approved AI solutions, implementing automation and analytics using low-code tools, and designing workflows using BPMN-style process modeling within Goldman Sachs's workflow platforms. Working under the guidance of senior team members, you will help translate business needs into deployable AI-enabled and automated solutions.

You will contribute to the design, development, and deployment of human-in-the-loop "AI Assistants" through a controlled, risk-aware lifecycle - from ideation and prompt engineering through piloting, governance review, and production rollout. In parallel, you will build automated workflows and self-service analytics that streamline operational processes and empower business users.

You will collaborate with business stakeholders, Operations BI teams, Technology, Risk & Compliance, and team leadership to help deliver scalable AI, automation, and workflow solutions aligned with organizational goals.

We are looking for a professional with a minimum of 3 years of relevant experience in a fast-paced, complex environment, with exposure to applied AI, prompt engineering, low-code automation, or process modeling.

Core Responsibilities

Applied AI & Prompt Engineering

• Create advanced, well-engineered prompts and AI agents within the firm's approved AI platforms (e.g., Copilot, LLM-based tools), contributing to prompt libraries and reusable templates that maximize out-of-the-box solution value.
• Support the development of human-in-the-loop AI Assistants that augment employee and client-facing workflows, ensuring appropriate human oversight, escalation paths, and feedback loops.
• Assist in testing, validation, and iterative refinement of prompts and AI Assistants across the solution lifecycle (use case intake, feasibility, prompt engineering, testing, risk review, pilot, and production).

Low-Code Automation & Analytics

• Implement automation and analytics using low-code and self-service tools to democratize data access, accelerate report development, and empower users.
• Build and maintain dashboards, reports, and automated data flows that deliver actionable insights to business stakeholders.
• Support data quality, lineage, and governance standards across BI and automation assets.

BPMN-Style Workflow Modeling

• Design, document, and build workflows using BPMN-style process modeling within Goldman Sachs's workflow platforms.
• Translate business requirements into clear, structured process models, identifying opportunities to automate manual steps.
• Partner with process owners to test, refine, and deploy workflows, ensuring alignment with the division's target operating model.

Cross-Cutting Responsibilities

• Contribute to business cases for new AI Assistants, automation, and analytics products, including efficiency gains and KPI frameworks.
• Collaborate with cross-functional teams - including business analysts, data engineers, prompt engineers, BI developers, and subject matter experts.
• Uphold governance, data privacy, and regulatory compliance standards across all AI, automation, and workflow deliverables.
• Identify synergies between AI, automation, and analytics to enhance overall solution value.

Required Qualifications

• Bachelor's STEM degree
• Minimum 3 years of experience in applied AI, business intelligence, data analytics, process automation, or related discipline (financial services or wealth management a plus).
• Hands-on experience with prompt engineering and AI agents with enterprise AI platforms (e.g., Microsoft Copilot).
• Experience with low-code/no-code tools for automation and analytics (e.g., Power Platform, Alteryx, Tableau, Power BI, or similar).
• Familiarity with BPMN-style process modeling and workflow design tools.
• Strong analytical skills and the ability to translate business needs into technical solutions.
• Solid understanding of data governance, data quality, and regulatory compliance in a financial services context.
• Effective collaboration skills across business, technology, and operations teams.

Preferred Qualifications

• Experience in Wealth Management or Financial Services operations and technology.
• Exposure to LLM-based applications, retrieval-augmented generation (RAG), and agentic AI frameworks.
• Practical experience with BPMN workflow platforms (e.g., Camunda, Appian, or similar).
• Relevant certifications in low-code platforms, BPMN, AI platforms

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.