Collections Representative

RelaDyne is the nation's leading distributor of automotive, industrial, and commercial lubricants, and a trusted partner for reliability services.We're more than a distributor-we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We are seeking a detail-oriented and professionalCollections Representativeto manage business-to-business accounts receivable and help ensure timely payment of outstanding balances.This role will monitor overdue accounts, communicate with customers regarding past-due invoices, negotiate payment solutions, and partner with internal departments to support credit decisions and maintain accurate account records.

Responsibilities

• Investigate, analyze, and follow up on overdue customer accounts.
• Manage a high volume of phone calls and email correspondence with customers and internal teams.
• Communicate with customers regarding account balances, reasons for non-payment, and credit terms.
• Negotiate payment arrangements and schedules based on customer circumstances.
• Review daily orders for credit holds or release based on account status.
• Maintain accurate customer account information and document correspondence and collection activity.
• Coordinate customer credit changes with the Credit Department.
• Document customer financial information for further credit analysis.
• Build and maintain positive working relationships with customers and internal departments.
• Organize and prioritize daily responsibilities to meet deadlines and maintain accuracy.
• Perform other duties as assigned by management.

Qualifications

• Must live within60 milesof our Houston location.
• Minimum 1 year of similar administrative experience in an office environment.
• Stable employment history and strong work ethic.
• Professional demeanor and positive, can-do attitude.
• Proficiency with Microsoft Outlook and Excel.
• Excellent written and verbal communication skills.
• Fast and accurate typing skills.
• Strong organizational skills and attention to detail.
• Strong interpersonal and teamwork skills.
• Ability to multitask, prioritize competing deadlines, and adapt to shifting priorities.
• Ability to work effectively in a fast-paced environment.

Why RelaDyne?

• Competitive pay
• Comprehensive benefits package: medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Opportunities to grow and develop your skills
• Supportive leadership and training

AtRelaDyne,you'llfind more than just a job-you'lldiscover a career with a company that valuespeople, teamwork, and growth.Apply today and join the team driving the future of reliability.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.