New 
Field Support Analyst
 Spectraforce Technologies | |
 United States, California, San Diego | |
 Aug 07, 2026 | |
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Job Title: Field Support Analyst
Location: San Diego, CA 92122 onsite Duration: 11 months with potential to convert Hours: Monday-Friday: 8am - 5pm (PST) Job Description: Resource's typical working day: General desktop hardware support Level 1 & Level 2 software support enterprise level Desktop support helping a wide range of end users Responding to Service Now tickets Maintaining office technology Front facing customer service Backend office MS Office Support Microsoft Intune Active Directory Remote management using Bomgar Must Have Skills: * Good technical skills, Good customer service Nice to have skills: * Large company work > 10,000 end-users * Commercial Real Estate, Banking or Law firm support work * A/V Zoom or Teams conference room support * Experience with Apple iOS * Adobe Acrobat Years of Experience: 5+ years in Level 2 onsite computer support Education: * Bachelor's degree preferred, if no degree, they will need 3 years extra experience Software skills: * Windows 11 * Microsoft Office-SharePoint - MS365 * Support request ticketing systems * Microsoft Intune * Cloud Storage experience Interview Process: 1st round Technical Interview 2nd round Cultural Interview with hiring manager 3rd round onsite Interview with office leader | |