New

Rental Digital Coordinator

Thompson Tractor Company, Inc.
United States, Alabama, Birmingham
Aug 18, 2026
Description The Rental Digital Coordinator will assist Thompson Rents rental reps, rental coordinators, and branch managers with customer portal access request. The rental digital coordinator will have responsible in assisting Thompson Rents employees with customers training, following up on directly with customer on portal request. The rental digital coordinator will also qualify in coming lead and passing these to the appropriate personnel for follow up. The rental digital coordinator must demonstrate initiative, resiliency, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. Essential Responsibilities & Expectations Perform research and analysis to identify new prospects and opportunities. Support the rental reps, rental coordinators, and branch managers in qualifying and following up on rental and sales leads that are generated by outside sources. Track all incoming leads and record lead closure rate and report to General Manager weekly. Track all incoming customer portal request and report to General Manager weekly. Perform other duties as assigned. Qualifications Education College degree / 2-4 years relative experience Experience Experience using personal computers with basic typing skills is required. The successful candidate must possess the ability to quickly acquire the following required skills and competencies. Skills and Competencies Selling skills Relationship building skills Problem resolution skills Basic mechanical and parts identification skills Excellent written communication skills Basic computing skills including Microsoft Office Job Training li",201340122,"2",134233614,"true",469778129,"ulli",335572020,"1",469778324,"Normal"]}">TTCo and Caterpillar computer programs Microsoft Office Suite, Dynamics AX 2012 Working Conditions Work is normally performed in the office environment. Some work must be performed in the shop and field environment with limited exposure to physical risk. Some physical effort is required for this position. Physical Requirements Speaking Listening Writing Typing Reaching Kneeling Grasping Stooping Lifting Job Hazards Tripping Slipping Falling Job site hazards Strains due to lifting Repetitive hand motion (computer work) Back and neck strain Stress Potential harm from operating office equipment Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities. Qualifications Education Bachelors (preferred) Experience College degree / 2-4 years relative experience. Experience using personal computers with basic typing skills is required. The successful candidate must possess the ability to quickly acquire the following required skills and competencies: * Selling skills * Relationship building skills * Problem resolution skills * Basic mechanical and parts identification skills * Excellent written communication skills * Basic computing skills including Microsoft Office (required) Skills Computer (preferred) Customer Service (preferred) Relationship Building (preferred) Verbal Communication (preferred) Written Communication (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.