New

Patient Navigator

Rutgers University

life insurance, employee discount

United States, New Jersey, Newark

Aug 18, 2026

Position Details

Position Information

Recruitment/Posting Title	Patient Navigator
Job Category	Staff & Executive - Healthcare
Department	NJMS - Medicine Infect Disease
Overview	New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Patient Navigator in the Department of Medicine- Infectious Disease within the New Jersey Medical School ( NJMS). The Patient Navigator provides clients with medical case management services as defined by the Health Resource Services Administration ( HRSA). Provides client-centered services that link clients with health care, psychosocial, and other services. Coordinates and follows-up to ensure that medical treatments have been provided. Ensures timely and coordinated access to medically appropriate levels of health and support services and continuity of care, through ongoing assessment of the client's and other key family members' needs and personal support systems. Ensures that comprehensive medical case management is provided including the provision of treatment adherence counseling to ensure readiness for, and adherence to, complex HIV/ AIDS treatments. Key activities include (1) initial assessment of service needs; (2) development of a comprehensive, individualized service plan; (3) provision of services required to implement the plan; (4)monitoring to assess the efficacy of the plan; and (5) periodic re-evaluation and adaptation of the plan as necessary over the life of the client. Among the key duties of this position are the following: Orients clients and provides information about the available services of the ID Practice. Performs a biopsychosocial assessment and develops a care plan to address the client's needs initially and at a minimum every six months. Develops assessments of clients' medical and bio-psychosocial needs including, but not limited to medical care, housing, support groups, home health care, respite care, legal services, employment training, entitlements, food, substance abuse treatment and counseling, etc. Develops service plans including referrals to appropriate service providers, community-based organizations, and entitlements for the client, family members, and/or partner(s). Assists with facilitating access to services in an empowering way that allows client to have control. Conducts ongoing monitoring including regular reassessment, plan modifications, referrals, and recommendations, as well as client's needs, risks and progress as appropriate. Coordinates/facilitates and follows-up on medical treatments and patient referrals for core medical services and other services as needed.
FLSA	Exempt
Grade	22S
Salary Details
Minimum Salary	61512.000
Mid Range Salary	73603.000
Maximum Salary	87239.000
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement and may be eligible for a compressed workweek or a flex workday schedule. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	HPAE 5094
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's Degree in a Health, Public Health, Social Work or other relevant field required; plus two (2) years' experience in the development and/or operations of community programs required. Equivalent education, experience, and/or training may be substituted for the degree requirements.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Computer literacy with competence in Microsoft Office components required. Must possess excellent written and verbal communication skills; strong organizational skills; detail oriented; able to function independently and work flexible hours; friendly, outgoing, sociable; open-minded & non-judgmental; caring, empathic, compassionate; committed, dedicated, persistent; creative & resourceful. Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to change. Teamwork: Exhibits objectivity & openness to other's views; contributes to building a positive team spirit; supports everyone's efforts to succeed.
Preferred Qualifications	Phlebotomy certification is a plus. NJDHSS HIV counselor certification strongly preferred. Knowledge of Newark community preferred. Bilingual skills (English/Spanish) preferred.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Computer literacy, typing, working at multiple workstations in a shared environment, ability to speak clearly, write proficiently. Extensive reading and extended sitting, ability to move from unit to unit. Position requires standing and walking over 2/3 of the time. Talking, hearing & sight are essential; requires clear close & distance vision, peripheral & color vision, depth perception and ability to adjust focus. Position requires lifting to 10 lbs; on occasion more based upon patient demands. Assist with transportation services in the clinic. WORK ENVIRONMENT: Occasional (less than 1/3 of time) exposure to bloodborne pathogens that requires use of personal protective equipment.
Special Conditions

Posting Details

Posting Number	26ST1623
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement