Senior Commissions Analyst

Are you someone who can take complex sales data, turn it into accurate commission calculations, and explain exactly how you got there?

Natus is looking for a Senior Commissions Analyst to own the end-to-end commission process for our global sales organization. Reporting to the Global Sales Commission Manager, you'll play a critical role in ensuring our sales teams are paid accurately and on time while partnering across Sales, Sales Operations, Finance, Accounting, Payroll, and HR.

This is a highly visible role for someone who loves working with data, understands the importance of getting the details right, and can confidently explain complex commission calculations to everyone from frontline sales representatives to senior sales leaders.

• Calculate monthly and quarterly sales commissions, ensuring payments align with the approved Annual Compensation Plan.
• Analyze and organize large volumes of data into clear, meaningful reports used by Sales, Sales Operations, Accounting, Finance, Payroll, HR, and management.
• Maintain documentation for the end-to-end commission process and clearly communicate processes and requirements across the sales organization.
• Research commission payments, sales discrepancies, and other compensation questions, resolving issues accurately and in a timely manner.
• Partner directly with sales executives, sales managers, and frontline sales teams to answer commission questions and respond to disputes or discrepancies.
• Explain complex commission calculations, quota assignments, determinations, and compensation concepts clearly, both in writing and during meetings.
• Collaborate across functions and levels of the organization to create positive communication and seamless processes.
• Work effectively in a fast-paced, evolving global environment, adapting to different time zones, nationalities, and cultures.
• Use technology, including AI tools, to help simplify, accelerate, and improve manual Excel-based commission calculations.
• Take on additional projects and responsibilities as business needs evolve.

• Bachelor's degree in Accounting, Finance, Mathematics, or a related field from a four-year college or university.
• 2-5 years of related experience and/or training.
• Experience collaborating with sales teams and supporting commission or incentive compensation processes.
• Advanced communication skills with the ability to work effectively with sales executives and managers, frontline sales teams, Accounting, Finance, HR, Payroll, and other business partners.
• Ability to explain complex commission calculations and compensation concepts in a way that is clear and understandable.
• Strong time-management and organizational skills with the ability to manage competing priorities.
• Exceptional attention to detail. In this role, accuracy is not simply a nice-to-have. You'll be calculating compensation for our sales organization, so payments need to be accurate, timely, and as error-free as possible.
• Strong collaboration, creativity, teamwork, and proven leadership capabilities.
• Experience working in a global organization is preferred.

You should be highly comfortable working with complex data and spreadsheets, including:

• Advanced Microsoft Excel, including PivotTables, SUMIF/SUMIFS, XLOOKUP, VLOOKUP, and complex nested formulas across linked tabs and files.
• Experience accurately calculating complex formulas, commissions, percentages, interest, and other financial amounts, including the use of basic algebra within Excel workbooks.
• Familiarity with integrated ERP and CRM solutions, particularly Oracle EBS and Salesforce (SFDC).
• Experience with enterprise commission platforms such as Xactly, SPIFF, Anaplan, CaptivateIQ, or similar systems.
• Experience managing and calculating commissions manually in Excel.
• Experience using AI to simplify and accelerate manual Excel calculations.
• Ability to research and interpret technical accounting guidance.

You'll need the ability to read, analyze, and interpret business publications, professional journals, and technical procedures, as well as create reports, business correspondence, and process documentation.

You should also be comfortable presenting information and responding to questions from managers, internal customers, sales teams, and other stakeholders.

Strong reasoning and problem-solving skills are important, including the ability to interpret written, verbal, and visual instructions and work through problems involving multiple variables.

Travel: Minimal
Supervisory Responsibilities: None required

While this position does not directly supervise employees, we're looking for someone who demonstrates leadership, ownership, sound judgment, and confidence working across teams and levels of the organization.

This role is primarily performed in a standard, quiet office environment and involves regular computer and keyboard use, sitting, speaking, and listening. The position also requires close vision and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Sales compensation sits at the intersection of people, data, systems, and trust. When it works well, our sales organization can focus on what they do best because they know their compensation is being handled accurately, consistently, and transparently.

If you enjoy solving complex problems, digging into data, collaborating with people across the business, and making sure every decimal lands where it belongs, this is an opportunity to make a very visible impact at Natus.