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Benefits Specialist

The Salvation Army USA Central Territory
life insurance, paid time off
United States, Michigan, Southfield
Aug 21, 2026

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary: The Benefits Specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and paid time off (PTO). This role is responsible for leave management and overseeing compliance with federal regulations and legal mandates regarding healthcare benefits.

Essential Responsibilities:



  • Help employees enroll into the various benefit programs for which they are entitled as needed.
  • Coordinates benefits for employees and providers, to include open enrollment.
  • Process all Leaves of Absence (FMLA, PLOA, etc.), maintain proper documentation, and respond to employee requests.
  • Handles all inquiries regarding benefit plans.
  • Co-Facilitate monthly new employee orientation.
  • Coordinates and verifies payroll reports to ensure accuracy of employees' deductions with the payroll coordinator.
  • Prepare benefits related termination paperwork (i.e. Certificates of Insurability, etc.).
  • Processing of all Workers Compensation claims.
  • Perform other duties as assigned.


Qualifications:

Education/Experience:



  • Associate degree in human resources, business management, or related field; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
  • 2 plus years' experience in human resources (preferred).


Skills, Knowledge & Abilities:



  • Maintain strict confidentiality.
  • Willing to train and learn a full range of skills related to the position.


Computer Skills:



  • Proficient in Microsoft Office 365.
  • Working knowledge of TEAMS and SharePoint.
  • Knowledge of Human Resource Information Systems (HRIS).
  • Knowledge of Applicant Tracking Systems (ATS).
  • Willingness to learn new software as needed.


Certificates and Licenses:



  • Complete Safe From Harm training, and keep current as needed
  • Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR).

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