Business Operations Analyst

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

• Directs data acquisition by coordination with individual area members. Assessment of gathered data is to be used to produce area measurements, quality statistics and area improvement effort.
• Manage change: change initiatives, educate and prepare staff accordingly.
• Provides input into the development budget, departmental goals and objectives, policies and procedures and assists in ensuring the department operates within budget.
• Counsels patients on financial responsibilities and costs of various treatment options and sets up payment plans as necessary.
• Maintains and fosters effective public relations with patients, physicians and the public.
• Coordinates directly with the Central Business Office and Revenue Management Department to ensure compliance with third party payers and regulations.
• Keeps current with developments in the field of medical oncology through participation in seminars, workshops and publications.
• Oversees and maintains follow-up procedures to ensure billing on a timely basis.
• Reviews problem bills to determine causative agent for and resolution of problems, takes appropriate action for rebilling or corrections via direct coordination with the Central Business Office and Revenue Management Department.
• Review incomplete Medical Record Reports for any patients that are lacking required documentation to ensure compliance with PHS and Medicare policy.
• Audit patient accounts for billing errors; research errors found and intervene if necessary in making corrections via direct coordination with the Central Business Office and Revenue Management Department.
• Maintain current knowledge of all reimbursement/ billing practices of third party and private insurance payers.
• Regularly evaluate changes/updates of FDA approval of drugs and treatments to ensure proper reimbursement.
• Maintain appropriate billing procedures, ensuring that the accounts receivable records are kept in accordance with established procedures.
• Assemble, prepare, and distribute relevant information to the appropriate individual(s) to facilitate further processing.

Qualifications:

• Associates Degree, Diploma in business, or three to five years experience in a healthcare reimbursement/business office environment

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.