TEMP - Technical IT Support (Scheller College of Business)

Established over a century ago, the Georgia Tech Scheller College of Business is a leader in education, research, and innovation that advances business and improves the human condition. Strategically positioned at the intersection of business and technology, Scheller develops forward-thinking leaders who know how to harness technology to create value and drive meaningful impact.

The College is located in the heart of Midtown Atlanta's Technology Square, home to the highest concentration of startups, corporate innovators, and academic researchers in the Southeastern U.S. This places students at the center of a vibrant innovation ecosystem with abundant experiential learning opportunities. Scheller's strategic location, combined with top-ranked career services and an expansive alumni network, connects students with leading companies in Atlanta and around the world.

Scheller offers AACSB-accredited B.S., M.S., MBA, Ph.D., Graduate Certificate, and Pathway programs, along with interdisciplinary and dual degree programs in collaboration with the Georgia Tech Colleges of Computing, Design, Engineering, and Liberal Arts, and the Morehouse School of Medicine. The College also delivers open enrollment and custom corporate Executive Education programs for individuals and organizations.

The College manages its broad portfolio of programs, curriculum, and research through eight academic areas: Accounting, Finance, Information Technology Management, Law and Ethics, Marketing, Operating Management, Organizational Behavior, and Strategy and Innovation. Scheller is also home to 11 globally recognized centers and initiatives, with focus areas in fintech, global business, sustainability, technology innovation, and more.

Currently, the College serves 2,529 students, including 1,501 undergraduates and 1,028 graduate students, supported by 95 faculty members, 107 staff members, and a global alumni community more than 28,000 strong.

Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position typically will advise and counsel: users and other support personnelThis position will supervise: NAThis position will interact on a consistent basis with: Unit management, faculty, and staff

Job Duty 1 -
Install, maintain and upgrade workstation and peripheral hardware and software.

Job Duty 2 -
Analyze and resolve workstation, application, and server related problems.

Job Duty 3 -
Update desktop software/applications; maintain documentation on installed applications.

Job Duty 4 -
Provide users with assistance in working in specific applications.

Job Duty 5 -
Participate in development of standard operating procedures.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
Associate's Degree, Technical Diploma or equivalent combination of education and experience

Required Experience
Up to two years of job related experience

$30/hourly. 25 hours a week.

SKILLS
This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
This position does not require security clearance.

A successful candidate must be able to pass a background check. Please visit: https://usg.policystat.com/policy/19298143/latest