Part-Time Customer Service Representative

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor-we're a team committed to innovation, exceptional service, and building lasting customer relationships.

We are seeking a dependable, organized, and customer-focused Part-Time Customer Service Representative to provide excellent customer service and administrative support. The ideal candidate is professional, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Why RelaDyne?

• Competitive pay - $21-$24/hour
• Career growth opportunities
• Collaborative team environment where your contributions make an impact

What You'll Do

• Assist customers by phone, email, and in person.
• Process customer orders, invoices, forms, and requests.
• Provide product, pricing, and delivery information.
• Coordinate customer orders and requests with sales and operations.
• Respond to and resolve customer questions and complaints.
• Set up new customers and maintain accurate customer records.
• Perform general clerical duties, including filing, mailing, copying, and data entry.
• Communicate and coordinate with internal departments.
• Manage office and kitchen supply inventory as needed.
• Prepare correspondence, presentations, and other documents.
• Assist with special projects and other duties as assigned.
• Follow company safety procedures and maintain a professional, courteous work environment.

Required Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills.
• Excellent phone etiquette.
• Strong organizational skills and attention to detail.
• Ability to prioritize and meet deadlines.
• Dependable, self-motivated, and able to work independently and as part of a team.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Ability to learn new software and systems.
• Professional and positive attitude.