Mission of the Role
***This position is based in our SICK, Bloomington MN campus. The person will work in office four days a week and can remotely work one day a week. This position drives the design, implementation, rollout, and continuous improvement of modern SAP logistics solutions in a global environment. The role combines strong business process expertise with hands-on knowledge of SAP S/4HANA, decentralized and embedded SAP Extended Warehouse Management (EWM), system integration, testing, training, and operational support. The SAP Technical Analyst II actively shapes scalable global solutions, evaluates new technologies, and works closely with international business and IT teams. Key Responsibilities
Service and Support
- Support the business in describing requirements at a technical level without losing the business need, enabling effective global collaboration.
- Own and resolve medium to complex SAP incidents within assigned module(s) without escalation by applying known solutions.
- Prioritize, troubleshoot, and resolve global tickets based on business impact; assist with or take ownership of global tickets as needed.
- Demonstrate deep specialized knowledge within the functional area and its business applications.
- Perform proactive problem-solving through ITSM practices by identifying and addressing issues before they occur.
- Support other functional areas through an understanding of SAP module integrations.
- Perform root cause analysis, ABAP debugging, and interface support.
- Build queries independently.
Project
- Participate in SAP projects and complete assigned tasks with limited or no support.
- Design and integrate SAP logistics solutions, including decentralized and embedded SAP EWM, S/4HANA capabilities, third-party applications, and interfaces, with a focus on business value, scalability, and automation.
- Gather business requirements, translate functional requirements into technical requirements, present solution options, and contribute to long-term decision-making.
- Configure and deliver global template capabilities in collaboration with headquarters and regional teams, supporting international rollouts and the evolution of the global SAP landscape.
- Lead or support country-specific carrier integrations and global deployments, ensuring sustainable end-to-end support.
Documentation and Training
- Create and maintain training and support documentation for users.
- Maintain documentation repositories to capture knowledge and improve response times.
- Train key users on new template functionality across cross-functional departments.
Process
- Proactively identify local process optimization opportunities and recommend improvements that can be leveraged globally.
- Understand the business and system rationale behind established processes and solutions.
- Communicate and share knowledge of regional business processes.
Collaboration and Communication
- Support global priorities, manage business expectations, and escalate when necessary.
- Translate technical requirements into business impacts and communicate them effectively to regional stakeholders.
- Conduct onboarding within the functional area.
- Develop test scenarios for new functionality and perform testing with limited or no support.
- Define testing processes and document results and findings thoroughly.
Meeting
- Strengthen the SAP key-user community through regular meetings, topic tracking, automation opportunities, and continuous improvement initiatives.
- Act as an extension of SICK global IT headquarters and collaborate closely with functional support teams.
- Actively participate in the SAP Process User Group.
- Serve as a regional representative and multiplier within the SAP Process User Group.
Key Qualifications
Education and Experience:
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration or equivalent degree or Bachelor's degree with extensive module knowledge and process experience.
- Master's degree highly preferred.
- 5-7+ years experience as Business Process Consultant or similar role.
Other Qualifications:
- Knowledgeable on business processes from the functional area and how to mitigate challenges in supporting one global ERP system and its processes.
- Can demonstrate a deeper understanding of the context behind SICKs business drivers.
- Strong hands-on knowledge of SAP S/4HANA logistics, including decentralized SAP EWM and embedded EWM; practical SAP RISE experience is highly desirable.
- Deep expertise across SAP Logistics processes and solutions, with very strong integration knowledge of related SAP modules such as SD, PP, and MM.
- Knowledge of the LE-TRA and SAP Transportation Management modules is an advantage
- Knowledge of SAP Global Trade Services (GTS) and its integration with logistics processes is desireable.
- Good knowledge of SAP Fiori and modern user experience concepts is an advantage.
- Experience implementing country-specific carrier integrations and supporting worldwide rollouts in complex, international organizations.
- Experience collaborating across countries, cultures, and time zones, with demonstrated ability to actively shape and standardize global solutions while addressing relevant local requirements.
- ABAP programming, debugging, and code-reading skills-particularly in SAP Logistics-are an advantage.
- Strong innovation mindset and enthusiasm for emerging technologies, automation, cloud-based SAP capabilities, and continuous improvement.
- Good analytical, logical problem solving skills with the ability to understand new tasks quickly.
- Able to work with a SICK global IT headquarter departments and with functional teams with SICK AG.
- Experience prioritizing, trouble shooting and resolving global tickets based on business impact through global ticketing tool.
- Ability to work alone and as a team member.
- Good interpersonal communication and problem solving skills.
- Good collaboration with the business and colleagues verbally, over the phone and in writing (email).
- Prior project management experience preferred.
- Understands multi-perspective.
- Proficient in Microsoft Office (Excel, PowerPoint, Access, Visio).
- Legally permitted to work in the United States. (*This position is not eligible for sponsorship, now or in the future.)
- Able and willing to work alternative schedules including weekend, and on-call hours as needed.
- Able to work in a general office environment.
- Ability to evaluate solution options from an end-to-end process, integration, architecture, and supportability perspective and translate them into pragmatic global standards.
Compensation
The base salary is one part of our Total Rewards package and is determined within a range. The starting base salary range for this position is listed below; the actual starting salary will be based on a variety of factors including experience, skill set, education, performance, licenses/certifications, business needs and other job-related factors, as permitted by law.
- Starting Base Annual Salary Range: $90,910 - $137,500
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SICK, Inc.
Oct 21, 2026