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WATER QUALITY LABORATORY COORDINATOR

Western Virginia Water Authority
$29.56
United States, Virginia, Roanoke
Sep 28, 2026
JOB POSITION: Water Quality Laboratory Coordinator

Division: Water Quality Plant Operations
Status: Non-Exempt
Grade: 108
Job Code: 358
Reports to: Director of Plant Operations
Date: 07-01-22
Revised Date: 09-23-26
Last Reviewed Date: 09-23-26

SUMMARY OF JOB
Under limited supervision, performs technical work at the supervisory level to
manage laboratory and water quality control activities. Ensures that drinking water
quality meets or exceeds State and Federal regulations. Provides technical expertise
necessary to ensure compliance. Develops and implements training and safety
programs. Provides detailed, technical information and reports to City, State and
Federal Agencies. Designs and implements new analytical programs to measure
water quality. Responds to water complaints and inquiries from the public.
Supervises assigned subordinate personnel. Bachelor's degree in Biology, Chemistry
or related field with a minimum of three (3) to five (5) years medical or
environmental laboratory experience and a clear understanding of regulatory
guidelines of the Safe Drinking Water Act (SDWA) and the National Pollutant
Discharge Elimination System (NPDES). Requires a valid driver's license.

ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform the essential
job functions satisfactorily. Reasonable accommodations may be made to enable
individuals with disabilities to perform the primary job functions herein described.
Since every duty associated with this position may not be described herein,
employees may be required to perform duties not specifically spelled out in the job
description, but which may be reasonably considered to be incidental in the
performing of their duties just as though they were actually written out in this job
description.

* Provides direction to laboratory staff in chemical, biological, and physical
analyses by wet chemistry, instrumental methods, on-line process analyzers and
collection and preservation of water samples. Directs laboratory staff in the
analyses of bacteriological testing for compliance and private water samples.
Monitor and maintain all data from plant process, laboratory, distribution and
private water samples submitted to the laboratory for analysis. Problem solves
as required based on laboratory data.

* Establishes, implements, maintains and controls monitoring to comply with the
Safe Drinking Water Act (SDWA), the Virginia Department of Health (VDH)

Drinking Water Regulations and the Department of Environmental Quality
Discharge Permit Regulations.

* Establishes, implements, maintains and controls analytical programs consistent
with the operational needs of the water treatment plant. Plan, implement and
control quality assurance program for the laboratory including quality control
testing programs, proficiency testing and certification for the laboratory staff
and operational staff.

* Monitors regulatory activities that pertain to drinking water and waste water
contaminants. Plans and implements new programs to meet upcoming
requirements of State and Federal regulations.

* Oversees procurement, requisitions, orders and initiates payment for laboratory
equipment and supplies. Coordinates quality control divisional activities with
other divisions and departments.

* Prepares written reports and presentations. Prepare monthly reports for the
Virginia Department of Health and the Department of Environmental Quality.
Prepares Consumer Confidence Report on an annual basis for the Main System
and all of the City's Community Well Systems. Monitor all compliance results to
ensure compliance and measures required when results are not in compliance
with regulations. Prepares Public Notices for distribution and other Notices of
Violation. Work with mail house and Information Technology for mailing of Public
Notices. Reports on a daily basis when needed to VDH and DEQ if bacteriological
or chemical results are not in range or as expected. Manages the generation,
storage and retrieval of laboratory data.

* Demonstrates leadership aptitude in technical functions and people
management. Achieves results through people by successful objective setting,
performance review, motivation, delegation, teambuilding, empowerment and
leading by example.

* Participates in various water quality committees. Attends various training
sessions in order to stay abreast of water quality regulations and technology.
Attends various departmental and divisional meetings to troubleshoot water
quality and treatment situations.

* Assume a high level, in-depth scientific leadership and mentoring role of staff
responsible for performing chemical, biological, and physical tests of water and
wastewater to determine the efficiency of the plant processes and to meet
permit compliance.

* Provides technical expertise for documentation authoring and review (i.e.
laboratory and environmental Standard Operating Procedures (SOP) and
Standard Methods.

* Administer a QA/QC program to assure correctness of lab procedures and that
laboratory data are of acceptable quality.

* Coordinate and monitor contract laboratory services as necessary. Schedules
and tracks tests performed by outside lab.

* Maintains laboratory certifications.

* Interacts with regulatory officials as needed for both analytical testing
clarification and permitting purposes.

* Completes performance evaluations of assigned employees. Supervises the
training of subordinate employees in modern methods of laboratory analyses
and the use of sophisticated analytical equipment.

SUPERVISORY RESPONSIBILITIES
Oversees the work of assigned employees. Responsible for interviewing, hiring, and
training employees; planning, assigning, and directing work; appraising
performance; rewarding and disciplining employees; addressing complaints and
resolving problems.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

* Ability to design, review, and recommend improvements for water and
wastewater laboratory processes and procedures.

* Knowledge of State and EPA water and wastewater regulations including
permitting requirements.

* Knowledge of specialized lab equipment with multiple logic functions. For
example: ICP, Segmented Flow Analyzer, Total Organic Carbon, dissolved
oxygen meters, pH meters, and spectrophotometer.

* Computer knowledge including, but not limited to Microsoft Word, Excel, Outlook
and lab specific software such as LIMS (Laboratory Information Management
System) and LIMS Interface.

* Ability to work independently with broad direction and limited supervision.
Ability to effectively organize and oversee the work of assigned personnel.
Ability to work effectively with other supervisors, co-workers, and contractors
and deal tactfully with the public.

* Ability to think logically and comprehend data and complete statistical data
analysis.

* Ability to manage safe work practices and programs for assigned personnel.

* Ability to communicate effectively, both verbal and in writing.

* Ability to respond to inquiries from employees and customers orally or in writing
as necessary.

* Ability to identify problems and/or conflict and manage problems and/or
conflicts.

* Ability to analyze and solve technical and administrative problems.

* Ability to read and interpret documents such as Standard Methods, operating
and maintenance instructions, maps and procedure manuals.

* Ability to develop work instructions furnished in writing, oral or diagram form.

* Ability to write reports, correspondences and procedure manuals in a clear
concise manner.

* Ability to establish and maintain effective working relationships with co-workers,
other Water Authority departments and the general public.

* Ability to develop and promote a team environment.

* Must possess and maintain a good work ethic with a strong emphasis on good
attendance, reporting to work on time, completing job assignments in a timely
manner, maintaining a good work attitude, performing all job duties as assigned
and/or scheduled.

EDUCATION and/or EXPERIENCE
Bachelor's degree in Biology, Chemistry or related field with a minimum of three (3)
to five (5) years medical or environmental laboratory experience and a clear
understanding of regulatory guidelines of the Safe Drinking Water Act (SDWA) and
the National Pollutant Discharge Elimination System (NPDES); or any equivalent
combination of education, training, and experience which provides the requisite
knowledge, skills, and abilities for this job. Requires a valid driver's license.

CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS
* Must possess a valid Virginia driver's license or have the ability to obtain one
within 60 days of employment date. No more than six (6) demerit points on
driving record if required to drive Water Authority vehicles.

PHYSICAL DEMANDS OF THE JOB
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* While performing the duties of this job, the employee is regularly required to
walk, stand, and sit; use hands to finger, handle or feel; reach with hands and
arms; talk and hear.

* While performing the duties of this job, the employee is regularly required to
stoop, kneel, crouch, bend, climb (stairs).

* Specific vision abilities required by this job is for the ability to read, record and
interpret information. If corrective lenses are noted on driver's license, the
lenses must be worn when operating Authority vehicles.

* Speech and hearing are used to communicate with other employees over the
telephone and in person.

* Repetitive movement using equipment is involved.

* Employee must be able to stand for an extended amount of time at the jobsite.

* Employee must be physically able to regularly reach overhead.

* Employee must regularly lift, carry and/or move up to 10 pounds and
occasionally 20 pounds. Assistance is required on weight amounts above those
listed. Failure to do so could result in injury and denied Worker's Compensation
benefits.

WORK ENVIRONMENT ENCOUNTERED IN THIS JOB

The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* Employee may be periodically exposed to moderate noise level, extreme outside
weather conditions, uneven, steep, slippery terrain conditions, dusty conditions
and wet and/or humid conditions.

* Employee may be periodically subject to exposure to moving mechanical parts
and equipment operation.

* Employee may complete laboratory tests governed by industry standard
methods which include the use of chemicals which can include various acids,
bases, and similar chemicals.

GENERAL STATEMENT AND SELECTION GUIDELINES
The above statements describe the general nature and level of work assigned to in
this job position. They should not be construed as an exhaustive list of all job duties
or tasks performed by personnel so classified.

The following will identify the selection guidelines for job placement:

* WVWA application

* Rating of education, experience, training and qualifications

* Reference checks

* Interview with WVWA management team

* Applicant must pass a pre-employment physical and drug/alcohol test

* A criminal background check and social security number verification will be
performed. The results must match information provided by the applicant on the
WVWA application

* Job related test might be required and would be administered to all applicants
applying for the position

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