Mobile Crew Project Manager

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

What You Will Do

Contract & Operational Leadership

• Plan, direct, and coordinate activities of assigned mobile work crew contracts to ensure project goals, contract requirements, quality standards, and customer expectations are met within established timeframes and funding parameters.
• Assign work, issue supplies and equipment, inspect completed work, and monitor operational performance across multiple customer locations.
• Serve as the primary liaison between Didlake, customers, employees, and corporate departments, addressing complaints and resolving operational issues as appropriate.
• Complete monthly route tracking and on-site scoring reports and submit customer-required documentation by established deadlines.

Team Leadership

• Train, supervise, coach, and develop employees on assigned work, equipment operation, safety procedures, and quality standards.
• Support the successful employment of individuals with disabilities by providing coaching, guidance, and performance feedback that promotes skill development, independence, and workplace success.
• Foster a positive team spirit through dependable leadership, strong work ethic, professionalism, and accountability.
• Address employee concerns and performance issues, referring matters to management as necessary.

Resource Management

• Requisition, assign, and monitor supplies and equipment needed to support contract operations. Act as a good steward of employer and customer resources.
• May fill in for crew members as needed to maintain service delivery.

Safety & Compliance

• Ensure compliance with contract requirements, Didlake policies and procedures, safety standards, and applicable laws.
• Reinforce safe work practices and the proper use of equipment and supplies.
• Maintain appropriate conduct and professionalism as dictated by Didlake policy.

Quality Assurance

• Inspect work and ensure assigned areas remain clean, orderly, and free from waste on a daily basis.
• Oversee the collection of litter, including cigarette butts, food remnants, wrappers, containers, napkins, paper products, and other solid waste. Ensure trash, litter, and waste are properly transported to designated disposal areas.
• Implement corrective actions, coaching, and retraining when quality deficiencies are identified.

Administrative & Mission Support

• Complete required paperwork, reports, documentation, and training in a timely and accurate manner.
• Foster a respectful, inclusive work environment and promote quality work and teamwork.
• Perform other duties as assigned by the Operations Manager.