Supervisor, Business CMRO

For HR Use Only:

Job Code

Pay Grade

FLSA Status

Duties and Responsibilities:

% of

Time

1

Operations & Work Order Management: Orchestrate (P145) Work Order Lifecycle within SAP, ensuring accurate data tracking from initial opening to final aircraft maintenance closure. With emphasis on work order creation, work order approvals, priority assignments, distribution, execution, documentation and maintaining for the assigned lifecycle.

10

2

Workforce Efficiency/ Accuracy: Responsible for coordinating and supporting assigned production teams and their operations activities. Includes oversight of the Part 145 (P145) Work Order Process. This role serves as a vital departmental liaison, utilizing SAP and data analysis to ensure aircraft maintenance demands are met efficiently, cost-effectively, and without interruptions to productivity.

10

3

Financial Oversight & Control: Manage critical administrative and financial workflows, including customer invoicing, purchase orders, expense reports, Proformas/deposits and monthly revenue tracking. Assignment includes P145 OPEX Budget RAI/MARA Management/ RDA creation and accrual management

10

4

Effective Cross-Functional Communication: Navigates competing priorities between production speed, incoming requirements, the current work in progress, financial constraints, and strict quality control standards as a neutral, solutions-oriented liaison. and external clients to resolve operational constraints.

10

5

Material & Inventory Control: SAP & Inventory Accuracy: Oversee real-time inventory tracking within SAP, conducting routine audits to maintain data integrity and minimize variances. Maintenance events, structure of the work order, quoted hours vs actual hours and closures of the work order. Monitor SAP WO's material quantities, pricing drops and assist in correcting the issues. This includes monitoring work processes and ensuring compliance with standards. This may involve coordinating with Logistics, Buyers and internal procurement teams.

10

6

Mentorship & Team Development: Fosters technical growth among technicians, actively addresses performance or process deficiencies, and ensures fair and accurate timekeeping management.

10

7

Regulatory Compliance: Maintain strict adherence to FAA requirements and aviation safety standards while monitoring daily maintenance operations and employee labor charging/timekeeping within the assigned systems (ADP & SAP), ensuring a strict adherence to company labor charging,

10

8

Process Optimization: Utilize data analysis to identify process deficiencies, implement proactive corrections that minimize maintenance delays and eliminate productivity interruptions, while analyzing labor data for future optimization in production for a decrease in production cycle times and manhour utilization.

10

9

Accountability & Compliance Focus: Champions a culture of absolute compliance, ensuring team members strictly adhere to Part 145 work order protocols, labor charging accuracy, and safety standards.

10

10

Proactive Continuous Improvement: Ability to identify process deficiencies and implement effective solutions/corrections before productivity is impacted.

10

TOTAL:

100%

Associate's degree; Bachelor's Degree a Plus

4-5 years in FAA 145 environment

Working knowledge of SAP, excellent understanding of MS Office products, extremely

strong organizational skills, ability to multitask, perform data analysis and experienced in managing workforce administrative duties.

MS Office, SAP, Time Account software, training preferred