Assoc Director, Coaching & Professor of Instruction (Rank TBD)

Department: Educ Master of LOC Prog
Salary/Grade: EXS/9

Target hiring range for this position will be between $95,000-$120,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data

Job Summary:

Director of Coaching provides academic strategic planning, program design, coaching, teaching, and advising for students and faculty in the Master of Science Program in Learning and Organizational Change (MSLOC) and Executive Learning and Organizational Change (ELOC) Program. This position leads the overall design and administration of the OLCC program, including co-curricular programming, faculty development, marketing, and recruitment. The Associate Director partners with the Associate Dean, faculty, and staff as well as external organizations on efforts to design and deliver custom and public ELOC courses, and leads the administration of the ELOC Coaching programs. Significant responsibility for teaching and advising students, overseeing the coaching curriculum, and contributing to the overall design and implementation of MSLOC curriculum and strategic initiatives.

Specific Responsibilities:

Strategic Planning:

• Works with the Associate Dean and senior leadership to define, execute and deliver on the strategic direction and mission of MSLOC and ELOC. Responsible for the overall strategy and design of the Organizational & Leadership Coaching Certificate (OLCC) for MSLOC and the ELOC coaching curriculum; ensures the program design meets learning needs and objectives. Evaluates programs with the Associate Dean, reviewing program effectiveness, budgets, and long-term plans to ensure viability and alignment with the MSLOC/ELOC vision and objectives. Pursues new and improved strategies for student recruitment and marketing for the OLCC and ELOC coaching courses. Establishes and maintains strategic relationships with coaching industry professional and certifying organizations (e.g., GSAEC, ICF, BCC), and oversees initiatives to ensure program alignment with industry standards.

MSLOC Instruction and Advising:

• Teaches a course load of approximately three MSLOC graduate-level courses (or equivalent combination of co-instruction with another MSLOC faculty member) as scheduled annually with the Associate Dean, including teaching/advising students through the MSLOC Capstone sequence. Provides supplemental advising support for any students who need help with their Capstone projects, including those students who fall behind or out of sequence with their assigned advisors. Researches and recommends new or updated course materials and incorporates new content, activities and/or pedagogical approaches designed to meet MSLOC teaching and learning objectives.

Coaching Program Development and Administration:

• Provides overall leadership for the OLCC and ELOC coaching certificate programs. Works with the Associate Dean to design the curriculum; develops and oversees instruction and quality of coaching courses and certification requirements. Serves as the primary resource for MSLOC and ELOC Coaches, faculty and teaching assistants in meeting quality standards for our coaching courses and certification. This includes working with faculty to help them design and prepare their courses as well as reviewing course materials/assignments/grading to ensure consistency and quality in course delivery. Leads onboarding and training for new MSLOC/ELOC Coaches and faculty who teach coaching courses, facilitating regular meetings to align instruction and coaching with program and student needs. Works with external credentialing organizations to enable students to receive credit for their coaching coursework. Establishes and leads partnerships with organizations to provide coaching opportunities for our students and to promote our coaching programs.

OLCC/ELOC Coaching Program Management and Facilitation:

• Serves as a primary resource for students and faculty who participate in OLCC and ELOC coaching courses. Designs, develops and delivers resources (e.g., coaching hub site), surveys (e.g., course/onsite feedback surveys, coaching client feedback survey), and workshops (e.g., the OLCC orientation program); serves as a lead instructor for the ELOC "Level 1 Coaching Certificate" courses. Works with the Director of Academic Services to develop and maintain online resources that support OLCC and ELOC. Actively monitors and/or generates posts in The Hive, LinkedIn, and on the coaching sites to facilitate learning about coaching, connect members with each other, answer questions, and build community. Works with program coordinators to audit and maintain records of student completion of program requirements to confirm eligibility for certificates. Maintains the MSLOC Certified Coaches Directory with support from MSLOC department assistants.

OLCC Advising and Coaching Oversight:

• Provides academic advising support to OLCC students to help them with their Program Plans. Works with prospective and enrolled students on issues including qualifications for enrollment, course and placement planning, as well as career planning. Manages the Canvas sites for ILPs, oversees communication and arrangements with MSLOC Coaches to provide ILP coaching for all MSLOC/OLCC students. Arranges peer coaching assignments for MSLOC 453 and MSLOC 410, and facilitates communication/feedback between the students and faculty in these two courses. Administers the ILP Workbook survey for incoming students and provides survey summary reports to the Department to share results that may help improve the curriculum and student services.

Student Recruitment and Admissions:

• Designs and delivers information sessions for OLCC and ELOC coaching programs. Works with the Director and Assistant Director of Engagement & Outreach with designing and implementing OLCC and ELOC marketing initiatives and communications. Answers questions from prospective students about coaching program options. Interviews and counsels prospective students. Serves on the "admissions committee" to evaluate applications and make admission recommendations.

Research & Scholarship:

• Continues to develop and pursue research related to coaching and LOC. Writes and conducts research to stay active in the field.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• PhD in education, business, or another field related to LOC (e.g., I-O psychology, organizational behavior, organizational development, sociology, etc.).
• Applicants should have experience as a coach practitioner, with coach-specific training and certification (preferably with EMCC or ICF).
• 3-5 years work experience in a business/consulting/coaching setting.
• Experience with professional/management coaching.
• Experience teaching graduate-level courses in the areas of learning/development, personality, team dynamics and organizational performance.
• Must have evidence of strong graduate-level instruction skills at an accredited higher-education institution.
• Familiarity with coaching industry standards for certification and institutional accreditation for coaching certification and/or continuing education credit.

Minimum Competencies: (Skills, knowledge, and abilities.)

Collaboration

• Facilitates open and effective communication, cooperation and teamwork within and outside of one's own team; respects the needs and contributions of others.

Collegiality

• Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.

Computer Proficiency

• Successfully uses multiple software programs independently. Software may include Microsoft Office, applications such as PowerPoint, Word, Excel, and Access, email, web browsers, and Peoplesoft.

Communication-Oral and Written

• Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.

Customer Focus

• Regularly monitors customer satisfaction; provides suggestions to improve quality and value to the customer.

Dependability

• Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.

Efficiency

• Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.

Judgment

• Demonstrates logic, rationality and objectivity; shows common sense; uses all available information to make educated decisions.

Organization

• Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources

Team Player

• Seeks to build collaboration by encouraging trust, mutual respect and shared purpose among various participants in an engagement.

Preferred Qualifications: (Education and experience)

• 5-10 years of coaching, consulting or management experience. Certified in Hogan Assessments Leadership Forecast Series.

Benefits:

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

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