Operational Excellence Manager

Dorman Products
life insurance, parental leave, paid time off, paid holidays, 401(k), retirement plan
United States, Indiana, Madison
Oct 13, 2026
SuperATV wasn't born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on "Working to Wow" our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025. Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary SuperATV is seeking a dedicated and strategic Operational Excellence Manager to lead and elevate our Continuous Improvement initiatives across all facets of the organization. This leadership role is pivotal in driving operational efficiency, fostering a culture of excellence, and ensuring alignment with our mission to deliver exceptional quality and value to our customers. Join us in a collaborative and fast-paced environment where your expertise will directly impact our journey toward operational mastery and customer satisfaction. Primary Duties The Operational Excellence Manager will spearhead the development and execution of comprehensive Continuous Improvement strategies that permeate all departments including manufacturing, engineering, supply chain, and customer service. Key responsibilities include: Designing and overseeing enterprise-wide Lean Six Sigma programs that enhance safety, quality, delivery timelines, cost management, and inventory control. Collaborating with executive leadership to identify and prioritize transformational improvement projects that align with strategic business goals. Mentoring and coaching Continuous Improvement practitioners, including Black Belts and Green Belts, to build a robust organizational capability in process excellence. Leading cross-functional teams through complex problem-solving exercises employing methodologies such as DMAIC, Kaizen, Theory of Constraints, and Value Stream Mapping. Establishing and maintaining governance structures to ensure consistent project prioritization, progress tracking, and results evaluation. Developing and implementing key performance indicator dashboards, facilitating data-driven decisions and transparent communication of performance metrics across the organization. Conducting in-depth root cause analyses for operational challenges, driving corrective actions that eliminate recurring issues and sustain process improvements. Championing a culture rooted in accountability, continuous learning, and measurable outcomes by standardizing best practices and celebrating successes. Exploring and integrating cutting-edge technologies and automation solutions that enhance operational capabilities and competitive advantage. Organizing and facilitating executive-level project reviews, translating technical outcomes into strategic insights to inform leadership decisions. Supporting major organizational initiatives including acquisitions, facility expansions, and operational transformations to ensure seamless integration and sustained improvement. This role provides a unique opportunity to impact the entire business ecosystem, fostering a workplace where innovation, quality, and efficiency drive exceptional customer experiences and business success. Qualifications Demonstrated advanced knowledge and practical application of Lean Manufacturing principles, Six Sigma tools (DMAIC, A3), Kaizen events, 5S organization methods, SMED, Value Stream Mapping, and Visual Management techniques. Proven financial acumen with the capability to articulate and quantify the return on investment and business impact of operational excellence initiatives. Exceptional leadership presence, with strong facilitation and communication skills that inspire and align teams and stakeholders towards common goals. Expertise in data analysis and statistical methods to measure performance, identify trends, and guide continuous improvement efforts. Proficiency with advanced Excel functions and modern business intelligence platforms to create insightful reports and dashboards that drive informed decisions. Adept at influencing and motivating senior leadership and cross-functional teams to embrace change and drive a culture of continuous improvement. Strong multitasking skills with the ability to manage several complex improvement projects simultaneously without compromising quality and impact. Outstanding written and verbal communication capabilities, facilitating clear and compelling storytelling around improvement initiatives and their results. Education / Experience * Bachelor's degree in Engineering, Operations Management, Supply Chain, Business Administration, Manufacturing, or a closely related field is required. * A Master's degree is highly preferred, indicative of advanced knowledge and leadership capability. * Must possess Lean Six Sigma Master Black Belt certification or be committed to obtaining it within the first year. * Minimum of 10 years of progressive experience in manufacturing, operations, quality management, engineering, or continuous improvement roles. * At least 5 years of experience leading enterprise-wide Lean Six Sigma initiatives and large-scale operational excellence projects. * Proven history of delivering measurable financial benefits and operational improvements. * Experience in coaching and developing Black Belts, Green Belts, and business leaders to foster a continuous improvement mindset. * Prior experience implementing Lean Manufacturing systems in dynamic, high-growth environments is preferred. * Project Management Professional (PMP) certification is a plus and reflects excellent project leadership standards. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate. This role is also eligible for a bonus. As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan. Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.www.DormanProducts.com Nearest Major Market: Bloomington Indiana Nearest Secondary Market: Seymour Job Segment: Lean Six Sigma, Six Sigma, Six Sigma Black Belt, Supply Chain Manager, Facilities, Management, Operations